The Zoom Live Streaming app allows meeting hosts to live stream their session to 3rd party services via RTMP (Real-time messaging protocol) In this guide we'll cover how to set up a live stream using Zoom's Live Streaming App and allow your Uscreen subscribers to view your live stream inside of Uscreen.
Note that some features of Zoom such as Polls, Reactions, and Zoom Chat will not be available in Uscreen.
Prerequisites for using the Zoom Live Streaming app
A Zoom account
Zoom desktop app for Windows or macOS: Global minimum version or higher
Review our guide on setting up an advanced live stream.
How to install the Zoom Live Streaming app from the Zoom App Marketplace
Sign in to the Zoom App Marketplace.
Search for "Live Streaming" app.
Click Add.
Review the requested permissions and click Allow.
Once installed, the app will be displayed under the Apps tab of the Zoom desktop app.
How to use the Live Streaming app
Connect Zoom to your Uscreen Live Event
It's wise to set up and authenticate your live-streaming setup well before your event to ensure that everything is working properly. This will help you avoid any glitches during your livestream.
Sign in to the Zoom desktop app.
Click the Apps tab.
Open the Live Streaming app.
Click Add Channel and then choose Custom. Follow the steps below for setting up RTMP stream.
Set up the custom RTMP stream
To live stream from Zoom to Uscreen, you will need to set up a custom RTMP stream. This involves using the stream key, stream RTMP URL, and stream page URL, all of which are provided by Uscreen. These details are necessary for Uscreen to receive the content streamed from Zoom.
Sign in to the Zoom desktop app.
Click the Apps tab. (sometimes found under More tab)
Open the Live Streaming app.
Click Add Channel, then select Custom.
Provide the following information:
Click Save.
Start the live stream during a meeting
Start a meeting as the host
In the meeting controls toolbar, click Apps
Open the Live Streaming app.
Click the toggle next to the custom live event you just created.
Click Start Streaming to begin live streaming and send the signal of the meeting to Uscreen.
Common ErrorNote: If you see the following error, please verify that you've added the Stream, Key correctly. If the issue persists after verifying that your credentials are correct, please contact Zoom Support:
Error: Failed to connect to Zoom services Please refresh the app and try again. Logging out of all streaming platforms and adding these channels again may solve the error. If the error persists, contact Zoom support.This is an issue with Zoom, not Uscreen
Next, you'll want to go live inside of Uscreen. (We recommend that you test the player at least 5 minutes before clicking on Start live stream)
Ending Your Live Stream
Once you've completed your live event, you'll want to stop your stream in Uscreen and then in Zoom.
First, go back to Uscreen and click on: "Finish event"
After you've finished the event in Uscreen click on "Stop Streaming" in your Zoom meeting.
You’ve successfully learned how to manage a live event using Zoom and Uscreen. Please note that our support team’s assistance is limited to issues related to Uscreen. If you encounter problems with your Zoom account, device, or setup, we’re unable to provide troubleshooting support.