Sometimes you may want to bulk update content, whether it is removing a large number of content, rearranging content into different categories, etc.
Our team is able to assist with these requests. We have backend tooling that allows our team to submit a CSV file for the changes you're looking to complete.
In order for us to process these CSV files, we'll need you to download a template, listed below in this article, and complete and verify the data in the file.
Exporting Data from your account
You can download a list of your videos to get important information such as Video ID. To do so please head to Content > Videos > More Actions > Export CSV
Utilizing exports from your account can help you quickly gather the required data to fill out your CSV file.
Submitting Your Request
Please find the appropriate CSV template below and fill it out. You do not need to fill out all of the columns, only the columns you want to change.
For example: If you want to update video descriptions you only need to fill out the Video ID and description columns.
Once you have filled it out and have verified all of the data, please email it to our support team at email@example.com with clear instructions about what you're looking to do. Without clear instructions, we can't guarantee that there won't be any issues with your update request.
Please use the templates provided below as the files for your request
Video Sample.CSV - Used for video updates such as bulk deletion
Collections Sample.CSV - Used for collection updates such as pricing changes
Categories Sample.CSV - Used for category updates such as description changes