Impersonating a Customer

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    The impersonate feature allows you to see exactly what your customers see when they are signed in to your website.  This will allow you to see what content they have access to and their view of the storefront.

    Impersonating customers can be useful for troubleshooting reported issues as well as providing access for admin team members who need to see the storefront.

     

    To view your website as a customer who is signed in, follow these steps:

    -Navigate to the Customers tab

    -Click on the three dots on the customer record

    -Select Impersonate from the drop down

    Impersonate_Customer.png

     

     You can also impersonate customers from the detailed customer view by selecting Impersonate.

    Impersonate_Customer_from_Details.png

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