Deleting a Customer

While you can remove a customer's subscription access without deleting their account, you may in some cases need or want to completely delete a customer's account.

NOTE: If you delete a customer entirely, you will not be able to process refunds for them and their invoices will be removed from the sales tab.  For this reason, we recommend deleting a customer only after all other options have been exhausted.

To permanently delete a customer, follow these next steps: 

-Navigate to the Customers tab

-Locate the customer you wish to delete

-Click on the three dots on their record and click Delete

Delete_Customer.png

-Click OK in the pop-up box and the customer will be deleted and their access removed.

Confirm_Customer_Delete.png

 

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