Customer Activity Log

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    The customer Activity Log allows you to view a customer's activities including sign-in, video plays, and more.

    To view a customer's activity log:

    -Navigate to the Customers tab

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    -Search for the customer by name or email.  Click on their name or the three dots on the right and click Show to see the detailed customer view.

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    -Click on Activity Log

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    -Use filters to easier find results: by TypeSource or/and Date Performed

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    Access Logs: 

    Access Granted = Access is granted to the content.

    Access Revoked = It means access to the program is immediately removed.

    Canceled (subscribers only) = access to subscription removed once subscription ended

     

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