Customer Activity Log

The customer Activity Log allows you to view a customer's activities including sign-in, video plays, and more.

To view a customer's activity log:

-Navigate to the People tab

-Search for the customer by name or email

-Click on Edit to see the detailed customer view

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-Click on Activity Log

-Use filters to find specific results: by TypeSource or/and Date Performed

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Access Logs: 

Access Granted = Access is granted to the content.

Access Revoked = It means access to the program is immediately removed.

Canceled (subscribers only) = access to subscription removed once subscription ended

 

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