View Customer Activity Log
Customer Activity Log allows you to track all your customers activities within the platform, for videos or a certain program, sign in, and much more.
To access the Customer Activity Log please follow these steps:
- Go to Customers menu on the toolbar.
- Select a customer by clicking its name or the correspondent Show option from customer menu.
- Click on Activity Log.
- Here you can use filters to easier find results: by Type, Source or/and Date performed.
Types of Access Logs -
Access Granted - Access is granted to the content.
Access Revoked - It means access to the program is immediately removed.
Cancelled - Only related to subscriptions, it means the access to this subscription is fully removed once the subscription period is over.