Email Template Variables

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    You can edit email templates sent to customers by navigating to the Settings tab and clicking on Emails in the navigation at the top.

    Each email template contains the variables listed below.  It is important to include these assigned variables in the template emails so that the system can include the correct data when emails are sent to customers.

    NOTE: The format of the variables should not be changed. 

    -Must have double brackets {{  }} around the variable

    -Should not be any spaces in the content within the variables

    -Spelling and punctuation need to be exactly the same as it appears in the list

     

    Order Confirmation

    Data Variable
    Item {{order.title}}
    Customer Name {{user.name}}
    Customer Email {{user.email}}
    Order Total {{store.currency}}{{order.total}}
    Order Amount {{store.currency}}{{order.amount}}
    Store Title {{store.title}}

     

    Invite User

    Data Variable
    Customer Name {{user.name}}
    Store Title {{store.title}}
    Customer Email (for log-in) {{user.email}}
    Password (auto-generated) {{password}}

     

    Overdue Notice

    Data Variable
    Store Title {{store.title}}
    Item {{order.title}}
    Customer Name {{user.name}}
    Customer Email {{user.email}}
    Order Total {{store.currency}}{{order.total}}
    Order Amount {{store.currency}}{{order.amount}}

     

    Payment Failed

    Data Variable
    Store Title {{store.title}}
    Item {{order.title}}
    Customer Name {{user.name}}
    Customer Email {{user.email}}
    Order Total {{store.currency}}{{order.total}}
    Order Amount {{store.currency}}{{order.amount}}

     

    Subscription Renewal

    Data Variable
    Store Title {{store.title}}
    Customer Name {{user.name}}
    Charge Amount {{store.currency}}{{order.amount}}

     

    Welcome Email

    Data Variable
    Store Title {{store.title}}
    User Name (for log-in) {{user.email}}
    Password (auto-generated) {{password}}

     

    Rental Period is Completed

    Data Variable
    Store Title {{store.title}}
    Customer Name {{user.name}}
    Offer Title {{offer.title}}
    Customer Email {{user.email}}

     

    Subscription Renewal Notice

    Data Variable
    Store Title {{store.title}}
    Offer Title {{offer.title}}
    Days until renewal {{store.before_renewal_notice_days}}
    Customer Name {{user.name}}
    Customer Email {{user.email}}

     

    Refund Notice

    Data Variable
    Customer Name {{user.name}}
    Offer Title {{offer.title}}
    Customer Email {{user.email}}

     

    New Content Becomes Available

    Data Varaible
    Customer Name {{user.name}}
    Content Title {{content.title}}

     

    Subscription Cancellation Confirmation

    Data Variable
    Store Title {{store.title}} 

     

     

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