Email Template Variables

You can edit email templates sent to customers by navigating to the Settings tab and clicking on Emails in the navigation at the top.

Each email template contains the variables listed below.  It is important to include these assigned variables in the template emails so that the system can include the correct data when emails are sent to customers.

NOTE: The format of the variables should not be changed. 

-Must have double brackets {{  }} around the variable

-Should not be any spaces in the content within the variables

-Spelling and punctuation need to be exactly the same as it appears in the list

 

Order Confirmation

Data Variable
Item {{order.title}}
Customer Name {{user.name}}
Customer Email {{user.email}}
Order Total {{store.currency}}{{order.total}}
Order Amount {{store.currency}}{{order.amount}}
Store Title {{store.title}}

 

Invite User

Data Variable
Customer Name {{user.name}}
Store Title {{store.title}}
Customer Email (for log-in) {{user.email}}
Password (auto-generated) {{password}}

 

Overdue Notice

Data Variable
Store Title {{store.title}}
Item {{order.title}}
Customer Name {{user.name}}
Customer Email {{user.email}}
Order Total {{store.currency}}{{order.total}}
Order Amount {{store.currency}}{{order.amount}}

 

Payment Failed

Data Variable
Store Title {{store.title}}
Item {{order.title}}
Customer Name {{user.name}}
Customer Email {{user.email}}
Order Total {{store.currency}}{{order.total}}
Order Amount {{store.currency}}{{order.amount}}

 

Subscription Renewal

Data Variable
Store Title {{store.title}}
Customer Name {{user.name}}
Charge Amount {{store.currency}}{{order.amount}}

 

Welcome Email

Data Variable
Store Title {{store.title}}
User Name (for log-in) {{user.email}}

 

Rental Period is Completed

Data Variable
Store Title {{store.title}}
Customer Name {{user.name}}
Offer Title {{offer.title}}
Customer Email {{user.email}}

 

Subscription Renewal Notice

Data Variable
Store Title {{store.title}}
Offer Title {{offer.title}}
Days until renewal {{store.before_renewal_notice_days}}
Customer Name {{user.name}}
Customer Email {{user.email}}

 

Refund Notice

Data Variable
Customer Name {{user.name}}
Offer Title {{offer.title}}
Customer Email {{user.email}}
Amount Refunded {{order.total_paid}}

 

New Content Becomes Available

Data Varaible
Customer Name {{user.name}}
Content Title {{content.title}}

 

Subscription Cancellation Confirmation

Data Variable
Store Title {{store.title}} 

 

 

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