Resetting Your Customer's Password

Customers can reset their own password on the website by following these instructions or you can help them as an admin. 

To reset a customer's password:

-Navigate to the Customers tab

-Click on the customer's name or the three dots and select show

Edit_Customer.png

-On the customer's Summary tab, enter a new password and confirm the password

-Click Save to change the customer's password

Password.png

-Once the password has been changed, send the new password to the customer

Did this answer your question?

0