Customer Password Reset

Jump Ahead

    Customers can easily reset their password from your website storefront.

    NOTE: Customer passwords cannot be reset via apps.  Customers should reset their password on the website and changes will be applied to app log-in credentials.

    To reset customer password:

    -Navigate to the sign-in page

    Sign_In.png

     

    -On the sign-in page, click on Forgot Password?

    Forgot_Password.png

     

    -Enter your email address and click Send Instructions

    Forgot_Password_Enter_Email.png

     

    -A confirmation will appear that the reset email has been sent

    Forgot_Password_Enter_Email_Sent.png

     

    -Click on the Reset Password link provided in the reset email

    Password_Reset_Emai_with_Link.png

     

    -Enter your new password and click Change Password

    New_Password_Change_Password.png

     

    -Confirmation of success will appear 

    -You will be automatically redirected to the home page to log in

    Password_Changed.png

     

    Uscreen 101 Training

    Live Weekly Webinar

    Every Tuesday

    2PM EDT
    Reserve your seat
    Contact us

    Can't find what you're looking for?

    Contact us
    Powered by Zendesk