Editing a Customer's Next Payment Date

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    You may need to edit your customer's next payment date associated with a subscription for a variety of reasons. This can be easily done on the detailed customer view.

    To update a customer's Next Payment Date:

    -Navigate to the Customers tab

    -Click on the customer name or on the three dots and select Show

    -Select the access tab and locate the subscription you wish to edit

    -Click on the three dots and select Edit

    Edit_Next_Payment_Date.png

    -Select a valid date and click Save Changes

    NOTE: It is important to select a valid date.  If you are assigning a date toward the end of the month, please make sure that date exists.

    Change_Date.png

    -The updated Next Payment Date will be reflected on the subscription access record

    Date_Changed.png

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