To create your first automation, head to Marketing>Reduce Churn:
-Then click on +New automation:
-Under Choose a plan select the plan you want to apply the automation to. Note that you can only create one automation per plan.
-You'll also set the discount amount to offer.
-Writing the email content is the final step. We've provided some template text that you can use as is, but feel free to edit as you like.
Please note: We do not support the ability to insert HTML into these emails. This is because data has shown that HTML in the body of emails generally have a 25% lower open rate than plain text. In addition, plain text emails are more likely to be successfully delivered by major email service providers (ie. Gmail, AOL, Yahoo, etc.) as some major email service providers flag emails containing HTML as SPAM.
The Call to Action(CTA) text appears on a button at the bottom of the body text in the email. When a user clicks it they'll be brought to a landing page to claim their discount.