# Help | Uscreen

> Hi, {{first\_name|fallback:"there"}}! Need some help?

## Uscreen Overview

- [Welcome to Uscreen! Get Started with Our Platform Walkthrough](https://help.uscreen.tv/en/articles/4315844-welcome-to-uscreen-get-started-with-our-platform-walkthrough.md): Discover Uscreen: Your guide to Getting Started!
- [Go Live Checklist: Steps for Launching](https://help.uscreen.tv/en/articles/5485751-go-live-checklist-steps-for-launching.md): Everything you need to check off before sharing your store with the world
- [Video Uploader & Organizer](https://help.uscreen.tv/en/articles/6619409-video-uploader-organizer.md): Learn how to upload, manage, and organize your video content in Uscreen.
- [Upload a Video](https://help.uscreen.tv/en/articles/4315848-upload-a-video.md): Share your content seamlessly by learning how to upload videos to your Storefront
- [Create a Test User](https://help.uscreen.tv/en/articles/5478472-create-a-test-user.md): Experience your platform through your members' eyes before going live
- [Uscreen Terminology](https://help.uscreen.tv/en/articles/4316191-uscreen-terminology.md): All things Uscreen! A friendly guide to the terms you'll come across on the platform
- [Contact Uscreen Support](https://help.uscreen.tv/en/articles/4589505-contact-uscreen-support.md): We're here to help! Get fast, expert assistance with your Uscreen platform questions and technical issues
- [Changelog & Feature Suggestions](https://help.uscreen.tv/en/articles/4315854-changelog-feature-suggestions.md): Stay in the loop with Uscreen's latest updates and help shape the future of your platform
- [Music Rights Management](https://help.uscreen.tv/en/articles/4316167-music-rights-management.md): Protect your content and avoid copyright issues with proper music licensing
- [Uscreen’s Holiday Hours & Operational Guidelines](https://help.uscreen.tv/en/articles/10185269-uscreen-s-holiday-hours-operational-guidelines.md): Here’s what to expect during the holiday season: reduced support coverage, important deadlines, and tips for smooth operations.

## Edit Your Site

- [Store Name & Branding](https://help.uscreen.tv/en/articles/4472924-store-name-branding.md): Establish a strong brand identity across your Uscreen platform
- [Setting Up Your Website](https://help.uscreen.tv/en/articles/9156197-setting-up-your-website.md): Welcome! Getting started with Uscreen is easy!
- [Set the Storefront Language](https://help.uscreen.tv/en/articles/4316026-set-the-storefront-language.md): Tailor the Storefront experience by setting the language based on your target audience
- [Language Options: Translations & Multilingual Setup](https://help.uscreen.tv/en/articles/4316214-language-options-translations-multilingual-setup.md): Expand your global reach with Uscreen's language options and multilingual capabilities
- [Storefront View & User Impersonation](https://help.uscreen.tv/en/articles/4316015-storefront-view-user-impersonation.md): Experience your storefront from every perspective
- [Custom User Fields](https://help.uscreen.tv/en/articles/4316042-custom-user-fields.md): Gather additional information from new sign-ups
- [Terms of Service & Privacy Policy Pages](https://help.uscreen.tv/en/articles/4316037-terms-of-service-privacy-policy-pages.md): Protect your business and build customer trust with compliant legal pages
- [Site Speed & Performance Guide](https://help.uscreen.tv/en/articles/5560102-site-speed-performance-guide.md): Understand how our platform delivers content and learn best practices to maintain optimal loading speeds
- [Add or Change Your Storefront Logo](https://help.uscreen.tv/en/articles/4316031-add-or-change-your-storefront-logo.md): Make your membership site instantly recognizable with professional branding
- [Customize your Storefront Colors](https://help.uscreen.tv/en/articles/4316019-customize-your-storefront-colors.md): Change your Storefront’s colors for a cohesive look
- [Storefront Navigation Menu](https://help.uscreen.tv/en/articles/4316018-storefront-navigation-menu.md): Guide your users navigating your storefront with intuitive navigation menus
- [Storefront Website Fonts](https://help.uscreen.tv/en/articles/9289271-storefront-website-fonts.md): Ensure optimal custom font display on your storefront
- [Change Player Playlist Positioning](https://help.uscreen.tv/en/articles/4316035-change-player-playlist-positioning.md)
- [Storefront Maintenance Mode](https://help.uscreen.tv/en/articles/4316043-storefront-maintenance-mode.md): Make site changes safely while keeping your storefront visitors informed

## Getting Paid

- [View & Manage User Invoices](https://help.uscreen.tv/en/articles/4316002-view-manage-user-invoices.md): Track all purchases, monitor revenue, and resolve customer inquiries with comprehensive invoice management
- [When are Users Charged?](https://help.uscreen.tv/en/articles/4315976-when-are-users-charged.md): Discover when one-time purchases are processed and how subscription charges are scheduled for your customers
- [Storefront Base Currency](https://help.uscreen.tv/en/articles/4316203-storefront-base-currency.md): Your store's currency foundation and how to manage it effectively
- [Testing Your Platform Before Launch](https://help.uscreen.tv/en/articles/4428209-testing-your-platform-before-launch.md): Every successful launch starts with thorough testing
- [Common Payment Errors](https://help.uscreen.tv/en/articles/4316176-common-payment-errors.md): Learn how to identify, troubleshoot, and resolve payment issues on your Storefront
- [MRR vs Actual Revenue and Payouts](https://help.uscreen.tv/en/articles/5659108-mrr-vs-actual-revenue-and-payouts.md)

## Customer Experience

- [Web & Mobile Apps Playlists](https://help.uscreen.tv/en/articles/6223961-web-mobile-apps-playlists.md): Give your members control over what they watch next with custom playlists
- [Watch History: Member View](https://help.uscreen.tv/en/articles/13545535-watch-history-member-view.md): Help your members pick up where they left off, everything they've watched in the last 12 months, in one place
- [What is the Catalog?](https://help.uscreen.tv/en/articles/4315862-what-is-the-catalog.md): The central hub where your members discover, browse, and access all your content
- [Catalog Search](https://help.uscreen.tv/en/articles/4315905-catalog-search.md): Users can search the catalog using the built-in features
- [Catalog Filter](https://help.uscreen.tv/en/articles/4315913-catalog-filter.md): An additional way to help your customers find relevant content
- [Video Recommendations](https://help.uscreen.tv/en/articles/14510041-video-recommendations.md): Help your members discover content they'll love with personalized, AI-powered video recommendations in the catalog and on video pages
- [My Library Category](https://help.uscreen.tv/en/articles/4315888-my-library-category.md): Helps your customers easily find and access their purchased content
- [Continue Watching Category](https://help.uscreen.tv/en/articles/4998299-continue-watching-category.md): Allow your members to easily resume videos they've started but haven't finished watching
- [Favorites](https://help.uscreen.tv/en/articles/4316070-favorites.md): Save videos and collections you love for quick access anytime, across web, mobile, and TV apps
- [Mark as Watched](https://help.uscreen.tv/en/articles/5188665-mark-as-watched.md): Allow your members to easily track which videos they've already viewed
- [Free Video Previews](https://help.uscreen.tv/en/articles/13185501-free-video-previews.md): Turn every video into a conversion opportunity, automatically
- [Web Catalog Sections](https://help.uscreen.tv/en/articles/13781559-web-catalog-sections.md): Give your members a seamless, organized catalog experience across web and mobile apps
- [How Your Members Sign Up & Sign In](https://help.uscreen.tv/en/articles/4316147-how-your-members-sign-up-sign-in.md): Streamlined access options for your web and mobile audiences
- [User Dashboard: Profile](https://help.uscreen.tv/en/articles/5388029-user-dashboard-profile.md): Guide users on how to update their personal information, change their passwords, set the timezone and more
- [User Dashboard: Purchases](https://help.uscreen.tv/en/articles/4316079-user-dashboard-purchases.md): Guide users on how to manage their subscription, payment methods, and purchase history through the user dashboard
- [User Dashboard: Email Preferences](https://help.uscreen.tv/en/articles/16242577-user-dashboard-email-preferences.md): Choose which emails you receive, and manage topic-level email preferences from your account
- [Private Video Notes](https://help.uscreen.tv/en/articles/9739798-private-video-notes.md): Boost engagement and retention with personal note-taking for your members
- [Program Pages: Viewer Experience](https://help.uscreen.tv/en/articles/4315940-program-pages-viewer-experience.md): Discover the complete layout of program pages and available features for your members across platforms
- [Change the Video Speed](https://help.uscreen.tv/en/articles/4316089-change-the-video-speed.md): Adjust playback speed for videos to watch content at your preferred pace
- [Fix the Video Quality](https://help.uscreen.tv/en/articles/4316086-fix-the-video-quality.md): Simple steps to improve your viewing experience when videos aren't playing at their best quality.
- [Autoplay Functionality](https://help.uscreen.tv/en/articles/4606232-autoplay-functionality.md): Automatically play the next content after the current ends
- [Cast to Your TV: Web & Mobile Browser](https://help.uscreen.tv/en/articles/4316179-cast-to-your-tv-web-mobile-browser.md): Stream your favorite content on the big screen directly from any browser
- [Checkout Experience: The Path to Purchase](https://help.uscreen.tv/en/articles/4316062-checkout-experience-the-path-to-purchase.md): Everything you need to know about how your customers discover, select, and purchase your content
- [On Hold Screen](https://help.uscreen.tv/en/articles/4316055-on-hold-screen.md): The On-Screen Display for Pending or Failed Payments
- [Enable Buy Now, Pay Later for Bundles](https://help.uscreen.tv/en/articles/9985118-enable-buy-now-pay-later-for-bundles.md): Offer flexible payment options like Klarna, Afterpay, and Affirm on bundles—get paid in full upfront.
- [Comments Overview](https://help.uscreen.tv/en/articles/4315872-comments-overview.md): Gather valuable feedback from your members through Comments

## Mobile and TV Apps

- [Apple Developer Program: Troubleshoot Payment and Enrollment Issues](https://help.uscreen.tv/en/articles/13716040-apple-developer-program-troubleshoot-payment-and-enrollment-issues.md): Fix common payment failures and enrollment delays when setting up your Apple Developer account.
- [How to Verify Your Website on Google Play Console](https://help.uscreen.tv/en/articles/12834533-how-to-verify-your-website-on-google-play-console.md): Verifying the organization's website is a Setting up Google Developer Account in Google Play Console
- [Verify Your Phone Number in Google Play Console](https://help.uscreen.tv/en/articles/12836244-verify-your-phone-number-in-google-play-console.md): Add your phone number and verify it with a code to complete your Google Developer account setup.
- [Can't Create a Google Cloud JSON Key? Here's How to Fix It](https://help.uscreen.tv/en/articles/13918969-can-t-create-a-google-cloud-json-key-here-s-how-to-fix-it.md): This guide will walk you through exactly what to do, even if you've never touched Google Cloud settings before.
- [Your Branded Apple Watch App](https://help.uscreen.tv/en/articles/5725650-your-branded-apple-watch-app.md): Enhance your content with real-time tracking and wrist controls, giving members a premium experience
- [Samsung TV App Overview](https://help.uscreen.tv/en/articles/9970880-samsung-tv-app-overview.md)
- [External Webpage as a Custom Mobile Apps Tab](https://help.uscreen.tv/en/articles/12883982-external-webpage-as-a-custom-mobile-apps-tab.md): Give members a seamless path to your shop, blog, or resources, right inside your mobile app
- [How To Preview Apps](https://help.uscreen.tv/en/articles/4603159-how-to-preview-apps.md)
- [How to change the Display Type on Roku Streaming Player](https://help.uscreen.tv/en/articles/5558207-how-to-change-the-display-type-on-roku-streaming-player.md): Changing the Display Type of your Roku streaming player can help to alleviate playback issues.

## Community

- [Community Overview](https://help.uscreen.tv/en/articles/5527044-community-overview.md): A space for your members to actively connect, engage, and flourish together

## Live Streaming

- [Offer Live Stream Recordings](https://help.uscreen.tv/en/articles/4315968-offer-live-stream-recordings.md): Transform your one-time events into valuable on-demand content
- [Make a Live Stream Free](https://help.uscreen.tv/en/articles/4315925-make-a-live-stream-free.md): Occasionally reward your audience with free viewing of a live stream
- [Live Stream with Stream Software \(RTMP\)](https://help.uscreen.tv/en/articles/4315965-live-stream-with-stream-software-rtmp.md): Stream to Uscreen using OBS Studio or any RTMP-based streaming software
- [Live Stream with Zoom](https://help.uscreen.tv/en/articles/4315962-live-stream-with-zoom.md): Set up and securely broadcast Zoom Meeetings to your storefront
- [Live Stream with XML Configuration](https://help.uscreen.tv/en/articles/5611940-live-stream-with-xml-configuration.md): Configure your streaming device for custom live broadcasts with XML
- [Use Your Own CDN for Live Streaming](https://help.uscreen.tv/en/articles/4315967-use-your-own-cdn-for-live-streaming.md): Replace Uscreen's CDN with your own.
- [Broadcast External Webcams in One Stream](https://help.uscreen.tv/en/articles/4315966-broadcast-external-webcams-in-one-stream.md)

## Marketing Tools

- [Marketing Overview](https://help.uscreen.tv/en/articles/4316277-marketing-overview.md): Learn how to use Uscreen's built-in marketing tools to grow your membership business
- [Sitemap Generation](https://help.uscreen.tv/en/articles/4316099-sitemap-generation.md): Learn how to use the automatically-generated sitemap to improve your storefront's visibility in search engines
- [How to Generate a QR Code for Free](https://help.uscreen.tv/en/articles/6681481-how-to-generate-a-qr-code-for-free.md)
- [Not seeing the correct image when sharing on Social Media?](https://help.uscreen.tv/en/articles/9242057-not-seeing-the-correct-image-when-sharing-on-social-media.md): Learn about using social media debugger tools to fetch the correct SEO information for your links!

## Your Customers

- [People Overview](https://help.uscreen.tv/en/articles/8556623-people-overview.md): View, filter, and manage your audience members with powerful segmentation tools
- [Manage Member Details](https://help.uscreen.tv/en/articles/8557661-manage-member-details.md): Manage member information, track engagement, and control content access in one centralized location
- [Audiences Overview](https://help.uscreen.tv/en/articles/15555368-audiences-overview.md): Saving and reusing recipient filters as an Audience
- [Manual User Access Management](https://help.uscreen.tv/en/articles/4316060-manual-user-access-management.md): Assign or remove access to your customers manually
- [Tags for Member Management](https://help.uscreen.tv/en/articles/12194791-tags-for-member-management.md): Organize, segment, and engage your members with this powerful tagging feature
- [Device Sessions Limits](https://help.uscreen.tv/en/articles/7851857-device-sessions-limits.md): Protect your revenue by preventing account sharing while giving members flexibility across their personal devices
- [Manually Add Members](https://help.uscreen.tv/en/articles/4316057-manually-add-members.md): Invite members to your storefront manually one by one or in bulk
- [Manually Delete a User](https://help.uscreen.tv/en/articles/4316077-manually-delete-a-user.md): Permanently delete the account of a user from your storefront
- [Reset a User's Password](https://help.uscreen.tv/en/articles/4316068-reset-a-user-s-password.md): Assist your customer in resetting or updating their password
- [Spam Account Prevention & Removal](https://help.uscreen.tv/en/articles/4609261-spam-account-prevention-removal.md): Take action to prevent, identify, and remove fake accounts to protect your business from fraud and chargebacks
- [People Spam List](https://help.uscreen.tv/en/articles/12261385-people-spam-list.md): View and manage users flagged as spam to keep your People list clean and your data accurate
- [Email Import Policy](https://help.uscreen.tv/en/articles/13929738-email-import-policy.md)
- [Refund Process: A Complete Guide](https://help.uscreen.tv/en/articles/4316087-refund-process-a-complete-guide.md): A comprehensive guide to prrocessing refunds in Uscreen
- [Invoice Status Overview](https://help.uscreen.tv/en/articles/4316085-invoice-status-overview.md): Every invoice in Uscreen is assigned a specific status, providing a clear snapshot of its payment progress
- [Adjust the Next Invoice Date](https://help.uscreen.tv/en/articles/4316073-adjust-the-next-invoice-date.md): Learn how to change a billing date and the logic behind the scenes
- [Forgive an Invoice](https://help.uscreen.tv/en/articles/5314032-forgive-an-invoice.md): Waive an unpaid invoice to restore member access
- [Pausing & Reactivating Subscriptions](https://help.uscreen.tv/en/articles/4316083-pausing-reactivating-subscriptions.md): Give your members flexibility with subscription management options that reduce churn and improve retention
- [Unique IDs in Uscreen](https://help.uscreen.tv/en/articles/4316071-unique-ids-in-uscreen.md): How to locate the unique identifiers in Uscreen
- [Self-Service Migration Options](https://help.uscreen.tv/en/articles/4477477-self-service-migration-options.md): What can you migrate on my own without requiring the Migrations team?
- [Customer Data Migration to Uscreen](https://help.uscreen.tv/en/articles/4316059-customer-data-migration-to-uscreen.md): Learn what the Uscreen migrations team can help you with, what to expect from the process, and how to get started

## Manage Your Account

- [Manage Your Uscreen Account](https://help.uscreen.tv/en/articles/10340474-manage-your-uscreen-account.md): Your go-to guide for signing in, updating your profile, and managing your admin account settings
- [Team Management](https://help.uscreen.tv/en/articles/4315846-team-management.md): Effectively manage your Uscreen team by adding admins and members, assigning different access levels
- [Manage Your Storage Limit](https://help.uscreen.tv/en/articles/4315850-manage-your-storage-limit.md): Keep your content flowing by monitoring and optimizing your storage space
- [Not Getting Emails from Uscreen?](https://help.uscreen.tv/en/articles/9230413-not-getting-emails-from-uscreen.md): Learn about troubleshooting email issues with receiving Uscreen emails and notifications.
- [GDPR & CCPA: How Uscreen Supports Your Compliance](https://help.uscreen.tv/en/articles/4998344-gdpr-ccpa-how-uscreen-supports-your-compliance.md): How Uscreen helps you comply with GDPR, UK GDPR, and CCPA as the Store Owner / data controller
- [Verify Your Custom Email Domain](https://help.uscreen.tv/en/articles/5488663-verify-your-custom-email-domain.md): Improve email deliverability and build sender reputation with a verified custom domain

## 3rd Party Integrations

- [Integrations Overview](https://help.uscreen.tv/en/articles/4316232-integrations-overview.md): Integrate third-party applications to your storefront
- [Google Calendar Integration](https://help.uscreen.tv/en/articles/14750039-google-calendar-integration.md): Sync your Uscreen events with Google Calendar so your members never miss a session
- [Google Analytics Integration](https://help.uscreen.tv/en/articles/4316243-google-analytics-integration.md): Track visitor behavior and gain valuable insights into your audience's journey
- [HotJar Integration](https://help.uscreen.tv/en/articles/4316231-hotjar-integration.md): Track user behavior and gather feedback from your members with Hotjar
- [Paddle Integration \(Formerly ProfitWell\)](https://help.uscreen.tv/en/articles/4316236-paddle-integration-formerly-profitwell.md)
- [Rich Results for Courses in Google Search](https://help.uscreen.tv/en/articles/9106263-rich-results-for-courses-in-google-search.md): Learn about creating rich results for courses in Google
- [Google Tag Manager Integration](https://help.uscreen.tv/en/articles/4316237-google-tag-manager-integration.md): Seamlessly manage tracking codes, marketing tags, and analytics scripts without touching your site's code
- [Delphi Integration](https://help.uscreen.tv/en/articles/12871600-delphi-integration.md): Connect Delphi to your Uscreen account and give your members instant AI-powered chat access
- [Rewardful Integration](https://help.uscreen.tv/en/articles/4316252-rewardful-integration.md): Grow your audience with a powerful affiliate program that integrates with Stripe
- [Refersion Integration](https://help.uscreen.tv/en/articles/4316254-refersion-integration.md): Expand your reach and boost sales with powerful affiliate marketing

## Marketing Strategy

- [Social Media Marketing Support](https://help.uscreen.tv/en/articles/9559155-social-media-marketing-support.md): Need help with your social media marketing? We're sharing three resources you can use to inform your social media strategy.
- [Email Marketing Support](https://help.uscreen.tv/en/articles/9757894-email-marketing-support.md): Learn how to use email in your marketing funnel to convert leads into paying subscribers.
- [Uscreen Community Strategy Support](https://help.uscreen.tv/en/articles/9757938-uscreen-community-strategy-support.md): Get your Uscreen Community started with these helpful resources!

## Developer Documents

- [Uscreen API](https://help.uscreen.tv/en/articles/4576093-uscreen-api.md): Empower your Uscreen experience through our API, designed for extended functionality and custom workflows
- [Uscreen Webhooks](https://help.uscreen.tv/en/articles/4316245-uscreen-webhooks.md): Advanced functionality to send data from Uscreen to other platforms when specific events occur on your storefront
- [Uscreen MCP](https://help.uscreen.tv/en/articles/15643974-uscreen-mcp.md): Uscreen MCP connects your preferred AI agent directly to your Uscreen business
- [Uscreen Headless \(Beta\)](https://help.uscreen.tv/en/articles/15787289-uscreen-headless-beta.md): Build custom front end experiences on top of Uscreen's backend