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How to Complete Digital Services Act (DSA) Compliance in App Store Connect
How to Complete Digital Services Act (DSA) Compliance in App Store Connect

This guide provides step-by-step instructions to help you complete the DSA compliance process.

Updated over a month ago

To continue submitting content and offering In-App Purchases (IAP) for Apple apps (iOS and tvOS), Apple requires compliance with the Digital Services Act (DSA). This involves verifying and displaying contact information for traders distributing apps within the EU. Compliance is mandatory to avoid the removal of your apps in the EU.

Step 1: Log in to App Store Connect

  1. Navigate to App Store Connect.

  2. Log in using the Apple ID associated with your Developer Account.

Step 2: Access the DSA Compliance Section

  1. From the dashboard, click on the Business tab.

  2. In the Agreements section, you’ll see a notice prompting you to comply with the DSA requirements.
    The notification reads: “To submit new content to the App Store, Apple Books, or Apple Podcasts, you need to let us know whether or not you’re a trader.”

  3. Click Complete Compliance Requirements to begin.

Step 3: Determine Your Trader Status

  1. A pop-up window titled Digital Services Act Compliance will appear.
    You must select your status:

    • I'm a trader under the DSA
      Choose this if you distribute apps in the EU as a trader.

      • Proceed to provide contact details that will be displayed publicly on your app’s product page in the EU.

      • By default, we'll set your apps to be distributed in all regions (including the EU). If you really don't want to showcase your apps on any EU marketplace, feel free to select the other option (below).

    • I'm not a trader under the DSA or I don’t plan to distribute in the EU
      (Select this if you don’t distribute apps in the EU or are not considered a trader.)

  2. Click Next to proceed.

Step 4: Provide Trader Contact Information

If you select I'm a trader under the DSA:

  1. Fill in the Contact Information Verification form:

    • Address 1, Address 2, Address 3: Your company’s physical address.

    • City, State/Province, and Postal Code: Relevant location details.

    • Country or Region: Select your country.

    • Country Calling Code and Contact Phone Number: Provide a valid phone number.

    • Contact Email Address: Provide an email address for public display.

  2. Review all entered information for accuracy, as it will appear publicly on your App Store product page in the EU.

  3. Click Next to submit.

Step 5: Confirmation

Once submitted:

  • Apple will review the provided information for verification.

  • You’ll receive a confirmation email or notification once the process is complete.

Tips for Compliance

  • Verify Trader Status: Ensure that you understand whether you qualify as a trader. Refer to Apple’s guidelines for clarification.

  • Keep Contact Information Updated: Publicly displayed details must be accurate to comply with EU regulations.

  • Complete by Deadline: Submit the required information on time, to avoid disruption of services in the EU.

What Happens If You Don’t Comply?

Failure to comply with DSA requirements by the deadline may result in:

  • Remove your app subscriptions and apps from the App Store in EU countries.

  • Restricted ability to update or submit apps for review.

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