When uploading a video to Uscreen, there are a few things to check out when you're finding it's taking longer than you expect to upload a video.

First, is your upload speed. You can test your upload speed here:

Make sure to click "See more info" to get your Upload Speed. That is the key number we're after. The download speed just tells us how fast you can watch on online video.

Your upload speed will determine how fast you can upload videos to us, and you can measure your speed below and compare it to the size of files you're trying to upload:

Let's take an example: your upload speed is 10 Mbps, and you're trying to upload a 2gb file. It will take you nearly 30 minutes to upload the file. That seems like a long time, but unfortunately a lot of ISPs don't offer very high upload speeds.

Of course, even if you have a good upload speed when you run the test, you'll need to make sure your Wi-Fi is stable, so try not to move that computer around while you're doing uploads or you might interrupt an upload and it could fail.

We recommend not uploading files larger than 13 GB. While 13 GB + file size uploads are possible, but it's not recommended and you may encounter issues.

After uploading the file to Uscreen, the file will be transcoded for you. If you've followed the guidelines on file formats you should be in good shape. You'll see an indicator in the Content section that your video is transcoding after the upload popup disappears. This part is completely in our control. If you need to check the file details you can usually find it by right clicking the video file in Windows and going to the Properties > Details tab or clicking Get Info on Mac. Here you'll see dimensions, bitrate, file size, etc. If your file is not in the standard format and you're having trouble uploading it, then we will recommend using the file format guidelines and trying again.

While you're uploading videos, you can open a new tab in your browser to work on other parts of your Uscreen storefront. You don't need to stay on the upload tab as long as you keep it open in your browser.

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