You may need to change your user's next invoice date associated with a subscription for a variety of reasons. To make those changes, you will need to access the detailed view of a user's account.
Changing the next invoice date can introduce discrepancies between Stripe and Uscreen. Users in Uscreen will remain "active" status, but in Stripe they will have a trial period applied to their subscription. Next invoice dates cannot be changed in Stripe and the trial period is a workaround that allows us to not charge the user until that next invoice date set in Uscreen. These discrepancies are resolved after the user is moved back to active status in Stripe.
How to Edit an Invoice Date
Go to People
Search for the end-user you want to edit the next invoice date for.
Click on their name or click on the 3 dot menu and click Edit.
Next, click on Manage Membership and select Edit Next Invoice Date.
Next, you'll be able to adjust the invoice date and time. Please be aware that there is a 2-year limit for adjusting the next invoice date.
Click Save after adjusting the next invoice date.
NOTE: The script that generates invoices is run twice per day—once at 9 am EST and once at 4 pm EST. If you are adjusting the next payment date/time to generate an invoice, please be aware of these times as it may take several hours for the invoice to generate depending on the time selected for the next payment date.