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Troubleshooting Low-Quality Video After Upload
Updated over 4 months ago

Experiencing low video quality after uploading to Uscreen? Don’t worry—here’s how to troubleshoot and ensure your content looks top-notch:

1. Double-Check Your Source File

  • Resolution Matters: Before uploading, make sure your video is 1080p. Lower resolutions can result in poor playback quality.

  • File Integrity: Ensure your source file isn’t corrupted or overly compressed. High-quality input equals high-quality output.

2. Optimize Your Video Settings

  • Use Recommended Formats: The best format for Uscreen is MP4, paired with the H.264 codec. This combo is optimized for streaming.

  • Bitrate Adjustments: Aim for a bitrate between 5-10 Mbps for HD videos. A lower bitrate might degrade visual quality, especially during motion-heavy scenes.

3. Consider the Upload Process

  • Stable Connection: An unstable internet connection during upload can cause quality issues. If your connection dropped, try re-uploading.

  • Video Conversion: Uscreen converts videos to different formats for streaming on various devices. This process can sometimes affect quality—double-check the final output.

4. Test Playback on Multiple Devices

  • Cross-Device Check: Play your video on different devices (like a smartphone, tablet, and desktop) to ensure consistent quality across platforms.


Please make sure to follow our recommended guidelines for Quality Settings when you upload videos.

If the issue continues after troubleshooting and following the quality settings recommendations, feel free to reach out to our support team.

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