You can add and remove team members from your Uscreen Store. Team members are essential for the smooth operation of any business, and you can invite your team and assign varying levels of access based on their respective roles and responsibilities.

To add a team member:

Click on your Profile Icon > Manage Team
Click on Invite Members and add their name and email address.
Select the access level for the user. You can assign multiple roles to a single team member.
1. Admin role grants access to everything. Learn more about each role
Click Send an Invite to finish adding the team member.

✅ Important: If you invite a paying customer to be a team member, ensure to cancel any existing subscription before sending the invite. Since team members can access all content, an active subscription is unnecessary and could lead to unnecessary charges and refunds.

To remove a team member:

Within Manage Team, find the team member you want to remove.
Click on the three-dot menu next to their name.
Click on Delete.

📌 Note: Only the store owner can delete an Admin. Admins cannot edit or remove other admins.

To remove an admin user from your team without deleting their account and keeping them as an end-user, please send your request to our Uscreen's Support Team and include the email address of the admin. Please note that only an Owner can make this request.

NOTE: Owner and Admin roles have the same access as administrators—with the exception that only Owners can create Admins. If you are an admin, you will not be able to delete an Owner's profile. Contact Uscreen's Support Team (support@uscreen.tv) if you need to make a change.

Admin Limits by Plan

Your current plan determines how many admins you can have for your Uscreen account.

Growth	App Essentials	Plus
1 Admin	3 Admins	Unlimited Admins

Troubleshooting Invitations

If you've sent an invite to a new team member and they have not received it please try the following:

Have them check their spam folders.
Make sure they have not previously used this email in any other accounts.
Try a different email address or add +1 to your email such as email+1@gmail.com

Available Roles for Team Members

Here are the available roles you can assign to your team members. You can assign multiple roles to a team member, but if you assign them an Admin role, they’ll gain access to all roles.

Admin

Admins have full administrative privileges to manage content, the community, and view analytics. They can also add other team members to your account and more.

Content Manager

Content Managers can add, remove, and edit content for your account. They cannot access administrative tools, such as adding or removing team members, viewing analytics, or managing your community.

Video Upload Manager

Video Upload Managers can upload videos and subtitles, but cannot remove content.

Community Moderator

Community Moderators have access to manage your community. They can post content, remove posts, and provide general management of your community channels and members. They cannot access administrative tools, such as adding or removing team members, viewing analytics, or managing content.