You can add and remove team members from your Uscreen Store. Team members are essential for the smooth operation of any business, and you can invite your team and assign varying levels of access based on their respective roles and responsibilities.
To add a team member:
Click on your Profile Icon > Manage Team > Click on Invite Members and add their name and email address.
You’ll then need to select the access level for each user. You can assign multiple roles to a single team member to grant them varying access. Please note that if you assign the Admin role, it will grant them access to everything. Learn more about each role
Click Send an Invite to finish adding the team member.
To remove a team member:
Within Manage Team, find the admin you want to delete click on the 
three-dot menu, and click on Delete
NOTE: Only the store owner can delete an Admin. Admins cannot edit or remove other admins.
To remove an admin user from your team without deleting their account and keeping them as end-user, please send your request to our Uscreen's Support Team and include the email address of the admin. Please note that only an Owner can make this request.
NOTE: Owner and Admin roles have the same access as administrators—with the exception that only Owners can create Admins. If you are an admin, you will not be able to delete an Owner's profile. Contact Uscreen's Support Team (support@uscreen.tv) if you need to make a change.
Admin Limits by Plan
Your current plan determines how many admins you can have for your Uscreen account.
Growth | Pro | Plus |
1 Admin | 3 Admins | Unlimited Admins |
Troubleshooting Invitations
If you've sent an invite to a new team member and they have not received it please try the following:
Have them check their spam folders.
Make sure they have not previously used this email in any other accounts.
Try a different email address or add +1 to your email such as email+1@gmail.com
Available Roles for Team Members
Here are the available roles you can assign to your team members. You can assign multiple roles to a team member, but if you assign them an Admin role, they’ll gain access to all roles.
Admin
Admins have full administrative privileges to manage content, the community, and view analytics. They can also add other team members to your account and more.
Content Manager
Content Managers can add, remove, and edit content for your account. They do not have access to administrative tools, such as adding or removing team members, viewing analytics, or managing your community.
Video Upload Manager
Video Upload Managers can upload videos, and subtitles however they cannot remove content.
Community Moderator
Community Moderators have access to manage your community. They can post content, remove posts, and provide general management of your community channels and members. They do not have access to administrative tools, such as adding or removing team members, viewing analytics, or managing your content.
Customer Support
Customer Support role can view and edit people's profile info, change their access, and control refunds.
Web Developer
Web Developer role can manage website themes, code snippets, navigation, and webhooks.