You can add or delete admins in the Manage Team section. Navigate to your name on the bottom left of the menu sidebar and click Manage Team.
To add a team member:
Click on your Profile Icon > Manage Team > Click on Invite Members and add their name and email address
- If you want to add more than one admin, you can create a CSV file and upload it by clicking on Upload CSV with the following information: name, email (e.g., Jane Doe, jane@doe.com)
To remove a team member:
Within Manage Team, find the admin you want to delete and click Edit
Under the CUSTOMER section, select General Info and click Delete Customer
NOTE: Only the store owner can delete an Admin. Admins do not have the ability to edit or remove other admins.
To remove an admin user from your team without deleting their account and keeping them as end-user, please send your request to our Uscreen's Support Team and include the email address of the admin. Please note that only an Owner can make this request.
NOTE: Owner and Admin roles have the same access as administrators—with the exception that only Owners can create Admins. If you are an admin, you will not be able to delete an Owner's profile. Contact Uscreen's Support Team (support@uscreen.tv) if you need to make a change.
View a team member's Profile
To view a profile, choose an admin and click on Edit. Once you go in, you will see that it's very similar to viewing a customer's profile page.
Admin Limits by Plan
Your current plan determines how many admins you can have for your Uscreen account.
Growth | Pro | Plus |
1 Admin | 3 Admins | Unlimited Admins |
Troubleshooting Invitations
If you've sent an invite to a new team member and they have not received it please try the following:
Have them check their spam folders.
Make sure they have not previously used this email in any other accounts.
Try a different email address or add +1 to your email such as email+1@gmail.com
Available Roles for Team Members
Here are the available roles you can assign to your team members
Admin
Admins have full administrative privileges to manage content, the community, and view analytics. They can also add other team members to your account and more.
Content Manager
Content Managers can add, remove, and edit content for your account. They do not have access to administrative tools, such as adding or removing team members, viewing analytics, or managing your community.
Community Moderator
Community Moderators have access to manage your community. They can post content, remove posts, and provide general management of your community channels and members. They do not have access to administrative tools, such as adding or removing team members, viewing analytics, or managing your content.
Note: Team members cannot have more than one role at a time. If you would like a team member to be both a community moderator and a content manager they will need to be assigned an admin role.
It is not possible to give a team member access to manage both community and content without having an admin role. If this is a functionality that would be helpful for you, please submit a feature suggestion to our product team in the Admin Area.