Offering PayPal is a great way to accept payment from more customers around the globe! Below is an instruction guide on connecting your PayPal account to your Uscreen account as a payment provider.
Connecting PayPal and Uscreen
Step 1: Go to Payment Provider Settings
Go to your Uscreen Dashboard
Click on Settings
Click on Payment Providers
Step 2: Click on Connect for PayPal
Click on Connect for PayPal
Step 3: Enter Your PayPal Details
Next, you'll need to enter your PayPal account emails. You will need a PayPal Business account to proceed. If you do not have one, you can easily create one during this connection process.
Step 4: Enter Your PayPal Password
Next, you'll need to enter your PayPal password. This is a secured login via PayPal.
Step 5: Agree and Connect
Next, you'll need to agree to the terms of service and connect your account.
Step 6: Verify any additional information
PayPal may require you to verify additional information.
Connecting State
If you see a "processing" badge during the verification period, PayPal may require more information from you. Please get in touch with PayPal support to see if they need anything from you to verify your account for payment processing. If there are no issues on PayPal's end, please wait 2-12 hours and try the integration process again.
You may also see the processing badge if you accidentally closed the integration window before completing the integration. Our system will periodically check and clear out the processing badge. Please wait 2-12 hours to attempt the integration again.
Step 7: Success!
You'll see a success notice after verifying any additional information if required.
Click "Go back to Uscreen.tv LLC"
Now when you revisit your Payment Provider settings page, you'll see PayPal as Connected:
What Your Customers See:
Now on your checkout page, your customers will have the option to pay with PayPal:
How do I get Paid?
Payouts are managed by PayPal and can usually be done next day. Please check out their documentation regarding payouts.
How do I view reports and sales inside of PayPal?
We recommend that you refer to PayPal's documentation regarding your Business account.
Disconnecting PayPal
When disconnecting PayPal, you can remove Uscreen's access from within your PayPal account:
Common Issues
Paypal has some requirements to be able to accept payments. Below we've included some information on common issues you may encounter and how to resolve them.
Error Message: The store cannot receive PayPal payments right now. Please try a different payment method.
If you encounter this error message, it indicates that your specific PayPal account lacks the necessary permissions to allow for "Reference Transactions." To resolve this issue, please reach out to PayPal Customer Support and request the “Reference Transaction” feature for approval. You can contact them by following the provided link: https://www.paypal.com/us/cshelp/contact-us
I see an error about Permit for Vaulting
This is an issue with your PayPal account. Please contact PayPal support for more assistance. https://www.paypal.com/us/cshelp/contact-us
Frequently Asked Questions
Can my end users (subscribers) switch from a credit card to PayPal as their payment method?
Due to limitations between Stripe and PayPal, your end users cannot switch from Credit Card to PayPal or vice versa. They will need to create a new account and choose their preferred payment method at checkout.
What payment options are available with PayPal?
PayPal usually lets its users make payments using their PayPal balance, credit or debit cards, or bank accounts. The payment options available to each customer are determined by their PayPal account and the payment options it offers. Uscreen has no control over this decision. PayPal does.