During the checkout sign-up process, customers are required to enter their full name and email address. You can add up to three custom text fields to collect additional information from customers.
These fields are great for gathering strategic information, such as how customers heard about you, what content they're most excited to watch, or other details that can help you understand your audience better.
Create your custom User Fields
Navigate to Settings > User Fields
Add up to three custom text fields to appear on the signup page
Click Save
💡 TIP: Use strategic questions in your custom fields to gain valuable insights about your audience and their preferences. This information can help you tailor your content and marketing strategies.
See how they look at the Checkout
Your created User Fields will be placed under the default Name and Email fields.
📝 NOTE: Custom user fields cannot be mandatory. All custom user fields are optional to be filled out.
Where to find User Field responses
You can view the information collected through custom user fields in two main places.
Individual User Profiles
Navigate to People
Search for the specific user and Edit
Check the About section to see their responses to custom fields
Exported User Data
Navigate to People
Click Export CSV and select People Table
Navigate to Settings > Exported Files
Download the exported CSV file
The exported file will contain all user field information
FAQs
Will custom field data be sent to my integrated marketing tools?
Will custom field data be sent to my integrated marketing tools?
Yes, custom field data is included in the User Created webhook payload and can be sent to external services that are integrated with your Uscreen account.
Can I change my custom fields after users have already signed up?
Can I change my custom fields after users have already signed up?
Yes, you can change your custom fields at any time, but the new fields will only apply to new sign-ups. Existing users' data for previous fields will remain in their profiles.