What is the Checkout Page?
The checkout page is where your customers finalize their purchases, ensuring a smooth and efficient payment process. It integrates features to make buying your content simple, secure, and user-friendly.
How the Checkout Process Works
The checkout experience has multiple steps, designed to guide customers through their purchase seamlessly:
Step 1: The Join Page
What It Lists: All available subscription plans.
What It Doesn’t List: Bundles or one-time purchases. These are accessible directly on your catalog pages.
Purpose: Helps customers choose the subscription plan that best suits their needs.
Step 2: Account Creation and Billing
Account Setup: Customers are prompted to create an account. This ensures secure access to purchased content and simplifies future logins.
Payment Details: Customers input their billing information and complete their purchase.
Additional Features to Enhance the Experience
Subscription Upsell
You can encourage customers to upgrade to higher-value plans with our subscription upsell feature. Learn more about subscription upsells →
Flexible Payment Options
The checkout supports a wide range of payment methods through Stripe, including Apple Pay, SEPA, iDeal, and more. Learn more about payment methods through Stripe →
You can also accept PayPal as a payment method on your checkout page.
Streamlined Free and One-Time Purchases
Content bundles and one-time purchases bypass the Join Page and are directly accessible from your catalog, ensuring an easy and quick purchase process.
Custom User Fields
During the checkout process, you can add up to three optional custom text fields to collect additional information from your customers. These fields allow you to ask strategic questions such as:
"How did you hear about us?"
"What are you most excited to watch?"
How to Add Custom User Fields
Navigate to Settings > User Fields in your dashboard.
Add up to three custom text fields that will appear on the signup page.
Click Save to apply your changes.
Note: Custom user fields are optional and cannot be made mandatory. Customers may skip them if they choose.
Why the Checkout Process is Designed This Way
🎯 Clarity and Simplicity: Separating subscriptions from one-time purchases minimizes confusion, ensuring customers find what they’re looking for quickly.
📱 Mobile Optimization: The process is built to perform seamlessly on mobile devices, catering to customers shopping on the go.
✅ Security and Efficiency: Requiring account creation and streamlining payment inputs builds trust and reduces friction during checkout.
Why This Matters for Your Customers
🎯 A fast and clear checkout process reduces friction, improves conversions, and enhances satisfaction. Whether purchasing on a desktop or mobile, customers enjoy a reliable and efficient buying experience.