Uscreen

Understand how your site will appear for your customers.

Customer Experience

What Is the Catalog?

Users can search the catalog using the built-in features

Catalog Search

An additional way to help your customers find relevant content

Catalog Filter

Users can resume watching a video and see their recent history of video and collection views

Continue Watching Videos

Helps your customers easily find and access their purchased content

My Library

Easily see which videos have been watched with 'Mark as Watched'

Mark Content as Watched

Understanding the Catalog

Automatically play the next content after the current ends

Autoplay Functionality

FAQs & Troubleshooting

Gather valuable feedback from your members through Comments

Comments Overview

Comments

📅 Motivate your members with streak-based badges! Badges encourage engagement by rewarding members for completing watch streaks.

Badges for Calendar Streaks (beta)

End User Experience

This article will help show how your end users can access their dashboard and manage their subscription

How End Users Can Access Their Dashboard and Manage Their Subscription

Upload an Avatar

Forgot your password? Here's how you can reset it

Reset Your Password

Learn how you may update your name and email in your account

Update Personal Details

Create a Favorites Category

Unsubscribe from Emails

Using the Site

Remove Payment Details

How your users make purchases

On Hold Screen Display

Canceling or Pausing Your Customers' Memberships

See your purchases' charges and receipts and download them

How to Download Receipts

The checkout page streamlines the purchase process for your customers, offering an intuitive and seamless way to complete transactions.

Understanding the Checkout Page and Experience

Checkout, Subscriptions & Payment Information

Change Video Speed

Troubleshoot Video Quality Issues

Video Playback

Pricing

Blog

Examples

Video Help Center

API Documentation

Status Page

Login

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.