You can push customers with subscriptions into your Paddle account (formerly ProfitWell) to utilize its advanced subscription analytics.
NOTE: Uscreen customers will not be able to take advantage of Paddle's Churn Reduction Features, but don't worry, we have marketing automation already built for that. You can find more information on our Reduce Churn Overview help guide.
We update Paddle each time something happens with a subscription or the customer associated with a subscription. The available events include:
Trial Status of Subscription
Subscription Cancelled
Billing Date Extended
Subscription Deleted
Payment Overdue
Coupon Applied
Customer Email Updated
Customer Deleted
NOTE: When you delete user data from Uscreen, the information is not deleted from Paddle, affecting indicators such as Active Subscribers and MRR. Paddle only performs one update per user each month.
While Paddle won't import historical data, it will start importing new active subscriber data after you connect it with Uscreen.
Create a Paddle Account
Note: The images in this article were captured before Paddle's rebrand, so please keep in mind that the layout of the page may differ from the current version.
First, create an account by accessing Paddle's website to set up the integration.
Fill out all the required info to start your free account, then click Get Started.
Add your time zone and the currency you use, then click Next.
Set your growth rate goal on step 1 and click Next.
In step 2, scroll down to the end and next to Manually add transitions, click Add Transactions.
Click on the Add Manual Transactions button that appears right after the video in the third step. Now navigate to the Integrating ProfitWell with Uscreen section in the help guide for the next steps.
Log in to Paddle
Navigate to Paddle, then click Login.
Add your login details and click Login.
Once you're logged in, navigate to the Add Manual Transactions button to go to the dashboard.
Integrating Paddle with Uscreen
Now that you have an account and are logged in, you can get your Paddle API key. In Paddle, click the Settings Icon and select Integrations. Find the Paddle API card and click on it. You'll copy the API key to bring it to Uscreen.
Now let's add the API key to Uscreen. Navigate to Settings, go to Integrations, locate Paddle and click Connect. You'll be prompted to add the API key/token, which you can paste in and click Connect.
That's it! As actions around your subscribers are made, we'll automatically update Paddle.