This article outlines the fees associated with your Uscreen subscription and usage, including platform access, payment processing, storage, automation, and overages. All fees are in USD unless otherwise noted.
Platform Fees
Platform fees are billed according to your agreement with Uscreen. This may include:
Monthly or Annual Billing: Based on your selected billing cycle.
Net Terms: If negotiated, payment due dates may be deferred (e.g., Net 15, Net 30).
Growth Plan Customers: Platform fees follow our publicly available pricing and standard Terms of Service.
Custom Agreements: Enterprise or Uscreen Plus customers may have bespoke billing terms outlined in their signed agreement.
Please refer to your current Uscreen Agreement or Uscreen dashboard for your specific billing terms.
Subscriber Fees
SVOD (Subscription Video on Demand):
A fee is charged per active subscriber per month.
Annual subscribers are billed upfront at the per-subscriber monthly rate × 12 when billed at the invoice level
Subscribers acquired through in-app purchases (Apple, Google, Roku, etc.) are included in this billing and will be billed on the 5th of each month for the prior month’s subscribers.
TVOD (Transactional Video on Demand):
Uscreen charges a 5% platform fee on the total value of one-time purchases.
Standard transaction processing and gateway fees also apply.
Group User Fee:
Uscreen charges $0.25 per user per month for users added to a Group Subscription.
The Group User Fee only applies to users within a Group Subscription and will be manually billed on the 5th of each month for the prior month’s users.
This fee will continue to be billed to all active group users each month.
Important Note: Use of this feature must comply with Uscreen’s Terms of Service. Violation of the Terms of Service may result in removal of access and application of the $1 per-user fee for any user added via external checkout.
Automation and API Access
Webhooks, Zapier, and Custom Automations:
If you use automation tools (e.g., Zapier, webhooks, custom integrations) to add users or grant access outside of Uscreen’s checkout process, a $1 per user, per month applies.
Transaction Fees and Payment Processing Fees
PayPal via Uscreen:
Standard PayPal fees apply.
Additional handling fee: 2.0%
Uscreen Payments Gateway (legacy customers only):
U.S. Cards: 2.9% + $0.30
International Cards: +0.6%
Currency Conversion: +2.0%
Additional handling fee: 2.0%
Stripe
Processing fees are charged directly by Stripe based on your Stripe agreement.
Paypal:
Processing fees are charged directly by Paypal based on your Paypal agreement.
Disputes and Chargebacks
If you are using PayPal via Uscreen or the Uscreen Payments Gateway, and a subscriber disputes a charge or initiates a chargeback, you will be responsible for both:
The amount disputed or charged back, and
An additional chargeback fee, which is deducted from your payouts.
These fees apply per transaction and are non-refundable, regardless of the outcome of the dispute.
PayPal via Uscreen:
USD: $20.00
GBP: £14.00
EUR: €16.00
AUD: A$22.00
Uscreen Payments Gateway:
$20.00 per chargeback
If you're using Stripe or your own Paypal account, disputes and related fees are handled directly between you and Stripe according to your Stripe agreement.
Bandwidth Billing Fees
Applicable only to Uscreen plans that include a bandwidth usage limit in a custom agreement
If your account exceeds the included bandwidth, overage fees apply based on third-party reporting.
Invoices are issued around the 15th of each month for the previous month’s usage.
Thresholds and rates are defined in your Uscreen Agreement.
Storage and Other Add-ons
Included Storage:
Growth and App Essentials Plans: 100 hours
Custom/Enterprise Plans: Per your agreement
Additional Storage:
$99/month for each additional 100 hours
For access to additional storage or other add-ons, please contact sales@uscreen.tv.
Overages
Live Streaming:
Each plan includes a monthly allotment of live streaming hours.
Overage is billed at $15/hour.
Billed monthly on or around the 5th of the month for prior month usage.
Overages are billed in full-hour increments — even if you only go over by a few minutes, you will be charged for the entire hour.
Regional Billing Considerations
In select countries (including Brazil, Malaysia, and Mexico), Stripe cannot deduct Uscreen fees directly from transactions.
In these regions, Uscreen fees are invoiced separately and billed to the payment method on file, typically on the 15th of each month.
Important Notes
All fees are listed in USD unless otherwise noted.
All fees are non-refundable.
Your use of the Uscreen platform is subject to the Uscreen Publisher Terms of Service, which govern billing practices and fee structures.
If you have questions about your specific billing or agreement, please contact Uscreen Support.