Need to check the charges on your credit card for Uscreen services? Follow this step-by-step guide to access your billing information and understand what each charge represents.
How to Access Your Invoices
Log in to Your Uscreen Account.
Click on your name or profile icon in the upper-right corner of the dashboard.
Select Billing from the drop-down menu.
Click on Manage billing details:
Scroll down to Invoice History
From here, you'll find all of your invoices:
Click on one to initiate a download your invoice and view more details:
What Your Invoice Covers
Each invoice provides a breakdown of charges, which may include:
Monthly subscription fees: Your regular recurring payment for the Uscreen platform.
Streaming services: Any additional charges for hosting or streaming content.
Active subscribers: Fees are based on the number of subscribers accessing your platform.
View Your Subscriber Fees and Plan Information
In addition to the monthly platform fee, Uscreen charges a subscriber fee for each active subscriber on your platform. These fees are detailed in your Billing section, along with your plan information. Here’s how you can find and understand these charges:
For Pro and Plus Plan
If you're on the Pro, App Essentials, or a Plus plan, your subscriber fees and plan you can:
Contact your Customer Success Manager (CSM) for details:
📧 Email success@uscreen.tv for assistance.Refer to your contract.
Your signed agreement outlines your plan details and associated subscriber fees.