Skip to main content
Unregistered Users

How unregistered users are created via your mobile app

Updated over a week ago

Android & iOS users are no longer required to create an account to subscribe to your content thanks to the Simplified Subscriptions mobile apps feature. Marketplaces allow users to make anonymous purchases.

Like the example below, when a user tries to get access, they can simply click on Complete Order, pay for the subscription, and then receive access to your content.

When users skip the account creation process on the mobile apps, they become Unregistered Users.

NOTE: Simplified Subscriptions allow users to make a purchase without creating an account, reducing friction during checkout. This feature was released to comply with app store guidelines.

However, when users skip the signup process, they cannot access your content on other devices. To watch your content on other devices, they need to create an account to sign in elsewhere.

View Unregistered Users' Profiles

On your Admin Dashboard, navigate to the People tab, and under the second People tab, search for Unregistered. You will see all of those users and have individual records of the user's payments, activity, and invoices.

Later on, if a user creates an account via the Restore Purchase functionality, their name and email are automatically updated in your dashboard.

Did this answer your question?