Uscreen offers two powerful ways to accept donations: real-time donations during live events and standalone donations across your platform. This feature helps you to receive donations natively on Uscreen, without relying on external tools.
Platform-Wide Donations
Enable a persistent donation option across your storefront and apps.
ℹ️ INFO: Platform-wide Donations require that your site be updated to the new website editor. The new website editor unlocks access to other new and upcoming features designed to enhance your platform.
Enabling Platform Donations
Navigate to Settings > Checkout
Ensure your store is connected to Stripe to accept donations
Click Get Started
Click Continue
on the popup modal
(Optional) Enable or disable tax collection for donations
🔗 Learn more about Stripe Tax
Donation CTA Locations
Dedicated Donate Page with its own dedicated URL (
.../donations/new)
Navigation Menu item on website
Video Pages with a Donate button
Mobile App Video Pages
📝 NOTE: When tapping the Donation button in mobile apps, it will open the Donations page on a mobile browser.
Donation Checkout Experience
Suggested amounts: $5, $10, $25
Custom donation option available
📝 NOTE: Donations must not be offered in exchange for access or exclusive content to comply with platform and legal requirements
Live Streaming Donations
Let Members contribute in real time while engaging with your live streams.
Enable Live Stream Donations
Navigate to Content > Live Streaming
Create or select the live event you wish to edit
Under the Player Options card, ensure Live Chat is enabled first
Toggle Enable Donations below
🔗 Learn more about the Live Chat
📝 NOTE: Donations must be enabled individually for each live stream.How Members Donate During a Live Event
Viewer Donation Process
Members must be logged in and have access to the event to donate. During the live stream, they can:
Click the Donate icon in the chat box
Choose a suggested amount or enter a custom amount
Add an optional message
Click Continue and confirm payment
Donation Visibility
Larger donations appear in distinct colors in the Live Chat box, helping them stand out during your stream.
ℹ️ INFO: This visual distinction encourages more donations and creates excitement when viewers contribute larger amounts.
Tracking Donations
Invoice Records
Navigate to Sales (Invoices)
Click More Filters
Filter by Product Type: Donation
💡 TIP: You can also filter by Author if assigned to the live stream.
Member Contribution History
Navigate to People
Impersonate the specific member
Go to the Purchases page
Scroll down and click Invoice History
Go to the Donations tab
ℹ️ INFO: Donations will be labeled with the type Donation and show the associated video or live event.
Legal and Platform Considerations
All donations must not be in exchange for exclusive access or content.
You are responsible for following local laws related to charitable solicitations and taxation.
Uscreen recommends this feature be used by not-for-profit organizations.
Donations are considered goodwill contributions, not tied to any product or service.
Stripe is required to enable any donation features.
📝 NOTE: We highly recommend consulting a Tax Professional for any questions about your tax liabilities.
Pricing & Fees
Donation transactions follow the current TVOD fee structure
Uscreen's standard TVOD fee is 5%
ℹ️ INFO: Enabling Cover My Fees in your Checkout Settings gives your users the additional option of supporting you by covering processing and platform fees.
🔗 Learn more about Cover My Fees
Stripe standard fees apply
Non-profits may apply for a reduced Stripe rate with documentation (requires 80% of revenue from non-profit sources)
🔗 Learn more about Stripe's Fee Discount for Nonprofit Organizations
FAQs
Is there a minimum donation amount?
Is there a minimum donation amount?
Yes, the minimum is $2 to help cover transaction fees.
Can I customize the suggested donation amounts?
Can I customize the suggested donation amounts?
Suggested amounts are currently standard and fixed at $5, $10, and $25. Custom amount input is also available.
Can I add donation pages or links manually?
Can I add donation pages or links manually?
Yes. You can create dedicated website landing pages or customize your nav menu. 🔗 Learn more about Website Landing Pages and Storefront Navigation Menu