TV App Easy Sign-In is a feature that simplifies the login experience for users of TV apps by removing the need to type long credentials with a remote.
Subscribers can sign in on their phone or computer using a passwordless link or their email and password, then connect their TV automatically. On newer TV app versions, scanning the QR code shown on screen and signing in is all it takes, with no manual code entry required.
Key Benefits
Simplified Authentication: Users can sign in using a QR code or a unique alphanumeric code displayed on their TV screen
Reduced Friction: Eliminates the cumbersome process of typing with a TV remote
Higher Engagement: By removing login barriers, more users can access your content on TV apps
Custom Branding: Includes your personalized branding elements (logo, accent colors, sign-in page image)
Apps with Easy Sign-In
Android TV
Apple TV
Fire TV
Roku
Samsung TV
How Easy Sign-In Works
Users navigate to the login screen on their TV app and select "Sign in using another device"
The TV displays a unique code and URL:
yourstore/connectUpon reaching
yourstore/connect, whether by scanning the QR code on the TV screen or by manually typing the URL on a web/mobile browser, the user signs in using the same options as the regular sign-in page:passwordless sign-in link sent to their email
email and password
After signing in, the user may enter the code displayed on their TV screen when prompted
The TV app automatically refreshes and signs them into their account đ
đĄ TIP: The code is not case-sensitive, allowing entry in lowercase or the format shown on the screen.
âšď¸ INFO: With newer TV app versions that embed the activation code in the QR code, scanning the QR code and signing in is all it takes. The device connects automatically, and no manual code entry is needed.
Tracking in Activity Log
When a user successfully validates a connect code, this action is recorded in their Activity Log as "Connect Code Validated". This event helps you:
Verify when users access your content through TV devices
Track user engagement across different platforms
Troubleshoot login issues if users report problems accessing TV apps
FAQs
What if I don't see the new sign-in options on the connect page?
What if I don't see the new sign-in options on the connect page?
The updated sign-in flow (passwordless, password, or Google/Apple) rolls out with the connect page itself, so it should already apply regardless of TV app version. If a subscriber sees only the old email and password form, have them refresh the connect page or restart the TV activation flow before troubleshooting further.
Do I still need to enter the code manually, or is scanning the QR code required?
Do I still need to enter the code manually, or is scanning the QR code required?
Manual code entry still works as before. QR auto-connect is simply a faster path available on newer TV app versions, where signing in after scanning the QR code links the device automatically without typing the code.
Can subscribers go directly to the connect URL instead of scanning the QR code?
Can subscribers go directly to the connect URL instead of scanning the QR code?
Yes. Typing yourstore/connect directly still works the same way it always has. Scanning the QR code is just a shortcut that also carries the activation code automatically on supported app versions.