What are Resources?
Resources are additional files that you want to attach to your videos or collections and make available to your members to download. These can be PDFs, Slide Decks, .PNG, or other image files, etc.
That's where resources come into play! You can upload your files directly to Uscreen and attach them to your videos or collections.
Resources can be uploaded and managed under the Content tab, under Resources. These items can be associated with specific videos or collections after you've uploaded them here.
Navigate to Content. Click on Resources and drag and drop your files over (you can do multiple files at a time), or click on Browse and select your files, and they'll be added to your Extras library.
Add Resources to a Video
Go to Content > Videos > Edit the video you want to add a resource to, and scroll down to the resources section inside of the editor.
Select the resource you wish to attach. Press save.
Once extras have been assigned to a video, collection, or live event, they will be visible to customers under the Resources tab on the relevant page. From there, they can download all the files you have added.
NOTE: If a person has not signed up under a plan or subscription, they cannot download your files under the Resources tab. Only those with access to content can have access to your files.
Add Resources to Collections
Navigate to the collection you want to add extras to under Content > Collections and click Edit. Under the Resources section select the resource(s) you want to add and then Save.
Downloading of Resources
When downloading resources like PDFs, images, or other attachments linked to videos or collections, the experience is designed to be simple and quick. However, the time it takes to download a resource can vary depending on a few factors:
File Size: Larger files, like high-resolution images or extensive PDFs, may take longer to download than smaller resources.
Internet Speed: The speed of the download is primarily dependent on your internet connection. If you're on a slower connection, it may take longer for the file to fully download.
Device Performance: On some devices, particularly older models or those with limited memory, downloading large files might cause delays.
Managing Download Times
If you notice that downloads are taking longer than expected, the cause is usually on your end. Here are a few tips to speed things up:
Check Your Connection: A stronger, faster internet connection will reduce download times. Try switching to a more reliable Wi-Fi network if possible.
Download One File at a Time: If you're downloading multiple resources, stagger them to avoid overwhelming your connection.
Free Up Device Space: Make sure your device has enough available storage for large files, as a lack of space can sometimes slow down the process.
If issues persist, it may help to test the download on a different device or network to isolate the problem.