The Related Videos section appears on program pages, automatically suggesting content that might interest your viewers. Understanding how these recommendations work can help you optimize your content organization.
This section is located underneath the video player, right across the Description, Notes, and Comments tabs.
How It Works
Related Videos are automatically generated based on categories assigned to the content. When a viewer watches a video, the system displays other published videos and collections from the same category.
🔗 Learn more about Video Categories
The system considers two main factors when generating recommendations:
The category of the current video being watched
Categories of videos the user has previously viewed
There is no specific weighting system, and videos are randomly selected from relevant categories without prioritization.
ℹ️ INFO: The system will show random videos from categories that a user has watched or is currently watching, so the recommended videos can change every time.
Personalized Recommendations
The Related Videos section is dynamic and varies from one user to another based on their viewing history.
This means:
Two different users watching the same video will likely see different related video recommendations
As a user watches more content across different categories, their recommendations will evolve
When impersonating user accounts for testing, admins will see different related videos based on each user's unique viewing history
📝 NOTE: The dynamic nature of Related Videos makes it an effective tool for personalized content discovery, but also means you cannot predict exactly what each user will see.
Platform Availability
Related Videos functionality is available on:
Web browsers
Mobile browsers
📝 NOTE: Related Videos are not available on mobile apps or TV apps.
Customization Options
At this time, store admins cannot pre-determine which specific videos appear as related content. The system generates these recommendations automatically based on category assignments.
To influence the related videos that appear:
Organize your content into well-defined categories
Ensure videos are properly tagged and categorized
Consider how your category structure affects content discovery
FAQs
Can I choose which videos appear in the Related Videos section?
Can I choose which videos appear in the Related Videos section?
No, currently there is no way to manually select which videos appear as related content. The system automatically generates these recommendations based on categories.
Why do some unrelated videos appear in the recommendations?
Why do some unrelated videos appear in the recommendations?
If a user has previously watched videos from different categories, the system may include those categories in the recommendations. This is by design to expose users to a variety of content they've shown interest in.
How can I improve the relevance of Related Videos?
How can I improve the relevance of Related Videos?
The best approach is to create a thoughtful category structure and ensure all videos are properly assigned to relevant categories. More specific categories will generally result in more relevant recommendations.
Can I disable the Related Videos feature?
Can I disable the Related Videos feature?
No, the Related Videos section cannot be disabled. It's a core feature designed to increase engagement and content discovery.
How are Related Videos ordered?
How are Related Videos ordered?
There is no specific ordering or prioritization. Videos are randomly selected from the relevant categories.
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