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User-Generated Videos in Community

Boost engagement by letting members share 60-second videos directly in your community

User-generated videos allow your community members to share short video clips directly within your Uscreen community, creating more engaging and dynamic interactions.

Feature Overview

User-generated videos enable community members to:

  • Share personal progress videos

  • Ask questions with visual demonstrations

  • Provide feedback on techniques or exercises

  • Celebrate achievements with the community

  • Create more engaging and interactive posts

💡 TIP: This feature helps foster deeper connections among members and increases overall engagement with your platform.


Important Limitations

  • Platform availability: Videos can only be uploaded via Android or iOS mobile apps

  • Duration limit: Videos are limited to a maximum of 60 seconds

ℹ️ INFO: If the video is longer than 60 seconds, it will be automatically trimmed to the first 60 seconds.

  • Post limitations: Videos can only be attached to posts, not to comments or replies

  • Quantity: Only one video per post is allowed, though you can still add images alongside the video

  • Storage: User-generated videos don't count toward your video storage quota

📝 NOTE: User-generated videos are hosted and streamed through third-party video services. To ensure optimal performance across all platforms, they are automatically deleted 6 months after upload and cannot be recovered.


Enabling User Videos

User Videos are disabled by default and can be enabled by an admin.

  1. Navigate to Community

  2. Select Active

  3. Click Save

ℹ️ INFO: Once enabled, all community members will be able to attach videos to their posts using the mobile app.


Uploading Videos (Mobile Apps Only)

To attach a video via the mobile app:

  1. Navigate to the Community tab

  2. Create a new post

  3. Tap the media icon

  4. Choose one of the following options:

    • Select a video from your gallery

    • Record a new video directly through the app

  5. Tap Save to post your content

📝 NOTE: iOS and Android require users to grant permission to individual apps to access photos and videos. Without this permission, the mobile app won't be able to access photos or videos on the device to be shared.


Viewing Videos

  • Videos in the feed autoplay when they appear in the visible part of the screen

  • Autoplay is muted by default

  • Users can enable sound and enter full-screen mode at any time

  • Videos can be viewed on both mobile apps and the web platform, even though uploading is app-only


FAQs

Can I upload videos from my computer?

No, user-generated videos can only be uploaded via the Android or iOS mobile apps, not from the web platform.

How long are user-generated videos stored?

User-generated videos are stored for 6 months from the date they were uploaded. After that, they are automatically and permanently deleted, and this includes the video and its thumbnail. Once deleted, videos cannot be recovered.

Can I edit my video after uploading?

While you can edit the text of your post, you cannot edit the video itself after uploading. You may delete the post and create a new one with the edited video.

Can admins upload videos even if the feature is disabled?

No, if User Videos are disabled, even admins cannot post videos in the community. The feature needs to be enabled for anyone to use it.

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