Transform your video platform into a thriving social hub where members connect, engage, and build lasting relationships. With Uscreen's Community feature, you'll create the kind of meaningful interactions that drive loyalty.

ℹ️ INFO: Our data shows customers with active communities experience twice the higher retention rates.

📝 NOTE: The Community feature is included with Uscreen Plus. If you're not yet on Uscreen Plus, please get in touch with sales@uscreen.tv.

Enjoy powerful social tools on both web and native mobile apps.

Community Admin Options

The admin area is the control room for your Community.

💡 TIP: Take time to configure your community settings carefully. The right access controls can significantly impact member engagement and retention.

Visibility

Choose who can view your community content.

Public	Makes your community completely public Anyone on the internet can browse and view content without logging in Great for attracting new members.
All Registered Users	Requires visitors to create an account to view your community, but doesn't require a paid subscription Useful for lead generation
Subscribers Only	Restricts viewing to active paying subscribers only Perfect for creating exclusive member experiences and premium content

Engagement

Control who can post, comment, and interact.

All Registered Users	Anyone with an account can post and interact, regardless of subscription status Maximizes participation and engagement
Subscribers Only	Limits posting and interaction to active paying subscribers Creates a more exclusive environment where only paying members can contribute

💡 TIP: If you're building a premium community, consider setting both Visibility and Engagement to 'Subscribers Only' to create an exclusive experience that adds value to your subscription plans.

Direct Messages

Configure private messaging in your community.

Active / Disabled: Toggle to enable or disable the direct messaging feature entirely

When Active, you can configure:

Members can message other members
- When checked, any logged-in user can use direct messages
Members can message admins
- When checked, only active subscribers can chat with admins

📝 NOTE: Direct Messages is currently in Beta.

This feature allows for private conversations between members and can significantly enhance community engagement.

🔗 Learn more about Direct Messages

Storefront Community Page

This is the place for all content operations for you and your members. Home Feed is the default personalized 'digest' screen, where members can see posts from across all available channels. Channels are individual feeds that only contain posts that belong to them.

The side panel navigation provides different options depending on whether you're an admin or an end-user:

For Admins

Home	View the main community feed with posts from all channels
Notifications	See all community activity notifications
Messages	Access your direct message conversations
AI Assistant	Use AI tools to help manage your community
Drafts	Access saved post drafts
Scheduled	View and manage scheduled posts
Users	Manage community members
Content	Moderate and manage all community content
Challenges	Create and manage challenges for member engagement

Public Channels	List of all public channels
Private Channels	List of all private channels

🔗 Learn more about Community Channels

Admin Capabilities

As an admin, you can:

Create and edit channels
Pin important posts to the top of feeds
Manage member comments
Moderate reported content
Block members who violate community guidelines

ℹ️ INFO: Active moderation is key to maintaining a healthy community. Regularly review reported content and address issues promptly to create a safe environment for your members.

🔗 Learn more about Community Moderation

For Members

Home	View the main community feed
Notifications	See notifications about likes, comments, and mentions
Messages	Access direct message conversations (if enabled)

Public Channels	List of public channels they can access
Private Channels	List of private channels they've been granted access to

🔗 Learn more about Community Channel Access Levels

Member Capabilities

Members can:

Create new posts with text, media, and video attachments
Edit or delete their existing posts
View and edit their social profiles
Sort content in multiple ways
Report inappropriate content
Receive notifications about community activity
Like and comment on posts
Mention other community members with @mentions
Send direct messages to other community members (if enabled)

Native Apps

Community features are also available on native mobile apps for iOS and Android, providing a seamless experience across all platforms.

💡 TIP: Mobile engagement is typically higher than web engagement. Make sure your community is optimized for mobile users by keeping posts concise and media-friendly.

FAQs

What's the difference between visibility and engagement settings?

Visibility controls who can see and browse your community, while engagement controls who can interact by posting, commenting, and liking content.

What happens when a subscriber cancels their subscription?

When a subscriber cancels and their subscription is no longer active, they will lose access to your community if you've set visibility to 'Subscribers only'. They will be redirected to an upgrade page when attempting to access the community.

Can I create private channels for specific subscription plans?

Yes, you can create private channels for specific groups of subscribers. This is especially useful if you offer different tiers of membership and want to provide exclusive community spaces for higher-tier subscribers.

What is the AI Assistant feature for admins?

The AI Assistant helps community admins with content moderation, post creation, and community management tasks. It can help generate content ideas, summarize discussions, and identify potential moderation issues.

💬 We'd love to hear from you, so here's how you can submit feedback.

Comments Overview

Community Channels

People Overview

Community Direct Messages (Beta)

Community Analytics