Transform your video platform into a thriving social hub where members connect, engage, and build lasting relationships. With Uscreen's Community feature, you'll create the kind of meaningful interactions that drive loyalty.
โน๏ธ INFO: Our data shows customers with active communities experience twice the higher retention rates.
๐ NOTE: The Community feature is included with Uscreen Plus. If you're not yet on Uscreen Plus, please get in touch with sales@uscreen.tv.
Enjoy powerful social tools on both web and native mobile apps.
Community Admin Options
The admin area is the control room for your Community.
๐ก TIP: Take time to configure your community settings carefully. The right access controls can significantly impact member engagement and retention.
Visibility
Choose who can view your community content.
Public |
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All Registered Users |
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Subscribers Only |
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Engagement
Control who can post, comment, and interact.
All Registered Users |
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Subscribers Only |
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๐ก TIP: If you're building a premium community, consider setting both Visibility and Engagement to 'Subscribers Only' to create an exclusive experience that adds value to your subscription plans.
Direct Messages
Configure private messaging in your community.
Active / Disabled: Toggle to enable or disable the direct messaging feature entirely
When Active, you can configure:
Members can message other members
When checked, any logged-in user can use direct messages
Members can message admins
When checked, only active subscribers can chat with admins
๐ NOTE: Direct Messages is currently in Beta.
This feature allows for private conversations between members and can significantly enhance community engagement.
๐ Learn more about Direct Messages
Storefront Community Page
This is the place for all content operations for you and your members. Home Feed is the default personalized 'digest' screen, where members can see posts from across all available channels. Channels are individual feeds that only contain posts that belong to them.
The side panel navigation provides different options depending on whether you're an admin or an end-user:
For Admins
Home | View the main community feed with posts from all channels |
Notifications | See all community activity notifications |
Messages | Access your direct message conversations |
AI Assistant | Use AI tools to help manage your community |
Drafts | Access saved post drafts |
Scheduled | View and manage scheduled posts |
Users | Manage community members |
Content | Moderate and manage all community content |
Challenges | Create and manage challenges for member engagement |
Public Channels | List of all public channels |
Private Channels | List of all private channels |
๐ Learn more about Community Channels
Admin Capabilities
As an admin, you can:
Create and edit channels
Pin important posts to the top of feeds
Manage member comments
Moderate reported content
Block members who violate community guidelines
โน๏ธ INFO: Active moderation is key to maintaining a healthy community. Regularly review reported content and address issues promptly to create a safe environment for your members.
๐ Learn more about Community Moderation
For Members
Home | View the main community feed |
Notifications | See notifications about likes, comments, and mentions |
Messages | Access direct message conversations (if enabled) |
Public Channels | List of public channels they can access |
Private Channels | List of private channels they've been granted access to |
๐ Learn more about Community Channel Access Levels
Member Capabilities
Members can:
Create new posts with text, media, and video attachments
Edit or delete their existing posts
View and edit their social profiles
Sort content in multiple ways
Report inappropriate content
Receive notifications about community activity
Like and comment on posts
Mention other community members with @mentions
Send direct messages to other community members (if enabled)
Native Apps
Community features are also available on native mobile apps for iOS and Android, providing a seamless experience across all platforms.
๐ก TIP: Mobile engagement is typically higher than web engagement. Make sure your community is optimized for mobile users by keeping posts concise and media-friendly.
FAQs
What's the difference between visibility and engagement settings?
What's the difference between visibility and engagement settings?
Visibility controls who can see and browse your community, while engagement controls who can interact by posting, commenting, and liking content.
What happens when a subscriber cancels their subscription?
What happens when a subscriber cancels their subscription?
When a subscriber cancels and their subscription is no longer active, they will lose access to your community if you've set visibility to 'Subscribers only'. They will be redirected to an upgrade page when attempting to access the community.
Can I create private channels for specific subscription plans?
Can I create private channels for specific subscription plans?
Yes, you can create private channels for specific groups of subscribers. This is especially useful if you offer different tiers of membership and want to provide exclusive community spaces for higher-tier subscribers.
What is the AI Assistant feature for admins?
What is the AI Assistant feature for admins?
The AI Assistant helps community admins with content moderation, post creation, and community management tasks. It can help generate content ideas, summarize discussions, and identify potential moderation issues.
๐ฌ We'd love to hear from you, so here's how you can submit feedback.