Transform your community into a safe, engaging space where members can connect without worry. Effective moderation tools help you maintain quality discussions and protect your brand reputation.
Reporting Content & Users
Establishing clear community guidelines from the beginning helps your members understand what content is acceptable. This makes the moderation process more transparent and effective.
Content
Users can easily report any piece of content in the Community by clicking on the ellipsis (⋯) in the right corner of a post.
Reporting Users
Members can report problematic users directly from their Community profile page. Simply click the name to navigate to the user's profile and use the reporting option.
ℹ️ INFO: Admins and their posts cannot be reported. This protection ensures that official communications from your team remain visible to all members.
Reviewing Reports
As an admin, you can review all reported content and users through the moderation screens in the Community section.
Navigate to Community
Click on More Actions
Select View Community
On the left sidebar,
Click Content to review reported posts
Click Users to review reported members
📝 NOTE: While a report is in the review queue, repeated reports on the same content or user won't create additional entries. However, if you dismiss a report, new reports on the same user or content will appear in the queue.
You can then decide to either Ignore the report if no action is needed, or
Remove the reported content
Block the reported user
📝 NOTE: Blocked users will lose access to all community features, including video comments, but will retain access to video content, and their subscription status is not affected.
Finding a Member in People
When you’re moderating, you may need to know exactly who a member is, for example, when several members share a name or use display names, or when you want to check what a member has access to.
💡 TIP: View in People takes you straight from the Community to that member’s People page.
Admins and Customer Support team members can use it in these places:
Posts, comments, and replies: click the ellipsis (⋯) and select View in People
Member profiles: click View in People
ℹ️ INFO: The member’s People page opens, where you can review their membership, invoices, bundles, content access, and watch history.
🔗 Learn more about Manage Member Details
Moderation Roles & Permissions
Different user roles have different moderation capabilities.
🔗 Learn more about User Roles
Role | Moderation Capabilities |
Admin | Full moderation access (review reports, block users, delete content) |
Community Manager | Can manage community content, remove posts, and moderate channels and members |
Community Members | Can only report members' and other members' posts |
FAQs
Can I unblock a user after blocking them?
Can I unblock a user after blocking them?
Yes, you can unblock users by visiting their profile and selecting the unblock option, or by navigating to the Users section in Community moderation.
Do blocked users receive a notification that they've been blocked?
Do blocked users receive a notification that they've been blocked?
No, blocked users don't receive a direct notification. They'll simply lose the ability to post or comment in the community.
Can I set up automatic content filtering for specific words?
Can I set up automatic content filtering for specific words?
Currently, Uscreen doesn't offer automatic word filtering. All moderation is done through the user reporting system and admin review process.
Can I preview content before it's published to the community?
Can I preview content before it's published to the community?
Posts are not placed in a draft status waiting for moderation. Content is moderated after publication based on user reports.