What are Subscriptions?
Subscriptions are a powerful monetization feature that allows you to offer your content through a recurring payment model, creating predictable revenue while providing your audience with ongoing access to your content library.
Create Your Subscription
Navigate to Subscriptions
Click New Plan
Enter the basic information:
Title: Choose a clear, concise name
Description: Explain what subscribers will receive
Image (Thumbnail): Add a thumbnail to represent the plan (optional)
Set the pricing and billing frequency:
Price: The amount subscribers will pay per billing cycle
Billing Period: Choose Monthly, Quarterly, Semi-Annual, or Yearly
Configure additional options:
Free Trial: Specify a trial duration (optional)
Pause Feature: Allow subscribers to temporarily pause instead of canceling
Set the plan availability:
Public: Visible on your storefront for anyone to subscribe
Private: Only accessible via a direct link you share
Click Save
to finalize your plan
💡 TIP: When naming (title) your subscriptions, keep in mind how they'll appear alongside other plans. Use consistent, easy-to-understand naming conventions.
Subscription Thumbnails
We recommend using custom image thumbnails to draw attention to your preferred subscription plans.
For instance, you could add a "Best Value" badge to your Annual Plan's thumbnail, subtly encouraging customers to choose that option.
Add a Free Trial
Free trials can significantly increase conversion rates by allowing potential subscribers to experience your content before committing.
To add a free trial:
When creating or editing a subscription plan, locate the Trial Period section
Enter the number of days for the trial period
Click Save
ℹ️ INFO: Users only get one free trial, even if they switch plans or cancel and resubscribe. If a user switches to a new plan while on a trial, the trial period will end immediately.
Assign Content to the Subscription
You can assign content to subscription plans in two ways:
Individual Assignment
Navigate to Content > Videos or Collection
Click on the specific content you want to add and Edit
Scroll down to the Subscription section on the right side
Select your desired plan from the dropdown
Click Save Changes
Bulk Assignment
Navigate to Content > Videos or Collection
Using the checkboxes, select the content you'd like to assign
Click Add to Plans
Select the desired plans on the side panel
Click Add
at the bottom-right to save the changes
Build Additional Subscriptions
After setting up your first plan:
Navigate to Subscriptions
Click the ellipsis (...) next to your existing plan
Select Duplicate
Edit the duplicated plan (title, description, price)
Assign additional content to this plan, if necessary
Repeat this process for each plan you want to create
💡 TIP: A duplicated subscription keeps the settings and assigned content of the original plan, saving time when creating new plans. This is an efficient method of assigning subscriptions to a new subscription.
Set the Availability of the Subscription
When creating or editing a subscription plan, you can set its availability to either Public or Private. This setting determines how users can discover and access your subscription.
Public Subscription
Public subscriptions are visible to everyone who visits your storefront's Join Us Page. These are your standard subscription offerings that you want to make widely available.
🔗 Learn more about the Join Us Page
Key Characteristics of Public Subscriptions
Appear on your Join Us Page for all visitors
Show up in the Get Access options when users try to access gated content
Displayed when changing plans at the User Dashboard
Private Subscription
Private subscriptions are hidden from your storefront and can only be accessed via a direct link that you share. This gives you control over who can subscribe to these plans.
Use Cases for Private Subscriptions
Create special offers for specific audience segments
Offer legacy pricing to existing customers
Test new pricing structures with a limited audience
Provide exclusive content to select groups
Create temporary promotional plans
Phase out old subscriptions while maintaining access for existing subscribers
Share the Private Subscription
Navigate to Subscriptions
Click the ellipsis (...) next to your existing plan
Select Copy Link
Share this link with your chosen users
💡 TIP: Use private plans to offer exclusive deals or to test new pricing with a smaller group before making changes to your public offerings.
In-App Subscriptions
If you have Uscreen apps, you'll need to set up subscriptions specifically for in-app purchases. These subscriptions are managed differently from your web subscriptions due to app store requirements.
Why Separate Subscriptions for Apps?
Platform-Specific Management
Website subscription changes take effect instantly on your dashboard
App store subscriptions require approval processes that can take several days
Separate subscriptions let you independently manage offerings on each platform
Operational Flexibility
Experiment with website pricing without affecting app subscriptions
Avoid delays from app store review requirements
Reduce coordination bottlenecks between website and app management
Enhanced Analytics
Clearly track user acquisition and revenue sources
Differentiate between website and app subscribers
Gain better insights into platform performance
Creating Private Subscriptions for Apps
Navigate to Subscriptions
Create a new plan or duplicate an existing subscription
Set the plan availability to Private instead of Public
Click Save
💡 TIP: Ensure the subscription that you intend to offer in your apps includes access to your premium content.
Updating Your Apps with New Subscriptions
After creating your private subscriptions:
Submit a request for an app update to the App Launch team
Clearly specify which private subscription(s) you want to offer in your app
Allow time for app store review and approval processes
🔗 Learn more about Requesting an App Update
📝 NOTE: Changes to in-app subscriptions cannot be made directly through your Admin Area and require an app update.
Key Points about In-App Subscriptions
In-app subscriptions are managed through each app marketplace
Changes require app store review and approval (several days)
App stores have specific requirements for pricing tiers and trials
In-app subscribers should typically have access to your highest tier
ℹ️ INFO: For detailed guidance on setting up and managing in-app subscriptions, including pricing considerations, trial periods, and best practices, refer to our comprehensive guide.
🔗 Learn more about In-App Subscriptions
Manage Existing Subscriptions
Edit a Subscription Plan
Navigate to Subscriptions
Find the plan you want to modify
Click the ellipsis (...) and select Edit
Make your changes
Click Save
🔗 Learn more about Adjusting Existing Subscription Price
Delete a Subscription Plan
Before deleting, please be aware:
All users on that plan will lose access to its content
Invoices linked to the deleted plan will no longer be filterable in the Sales page
⚠️ WARNING: Deleting a subscription will permanently remove it from the system and instantly revoke access to all of its subscribers. If you're unsure whether to delete or edit a plan, consider using the Private setting to temporarily hide it instead.
To delete a plan:
Navigate to Subscriptions
Find the plan you want to remove
Click the ellipsis (...)
Select Delete
Confirm by clicking Delete Subscription
📝 NOTE: Subscription plans tied to apps cannot be deleted via the Admin Area. Please reach out to ott@uscreen.tv for assistance.
FAQs
Can I offer different pricing tiers?
Can I offer different pricing tiers?
Yes, you can create multiple subscription plans with different pricing and content access levels. This allows you to offer tiered options like Basic, Premium, and VIP subscriptions. 🔗 Learn more about Creating Tiered Subscription Plans
How do I adjust prices for existing subscribers?
How do I adjust prices for existing subscribers?
Please see our article on Adjust Prices for Existing or New Web Subscribers
Do marketing automations like Reduce Churn or Try Again for Free work with multiple subscription plans?
Do marketing automations like Reduce Churn or Try Again for Free work with multiple subscription plans?
Yes. These features work with all subscription plans.
Can I offer a subscription with 0 amount?
Can I offer a subscription with 0 amount?
No, Uscreen does not support $0 subscriptions. If you want to offer free content, you have these alternatives: Free Access Offers