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Reset Your Password

Forgot your password? Here's how you can reset it

Updated over a week ago

If you have forgotten your password, you can easily reset it on the website.


Password Requirements

  • Minimum of 8 characters

  • Maximum of 128 characters

  • Case sensitive (uppercase and lowercase letters are treated differently)

  • No restrictions on special characters or spaces


Password Reset Instructions

Step 1: Click on the Sign In button located at the header.

Step 2: Select Sign in with Password.

Step 3: Click the Set new password link.

Step 4: Enter your email address and click Send Instructions.

A confirmation will appear that the reset email has been sent

Step 5: Go to your inbox to find the email and click the Reset password link provided.

Step 6: Enter your new password and click Change Password.

A confirmation message will appear, and you will be automatically redirected to the home page.

ℹ️ INFO: You can now also reset your password via the mobile apps through the Account tab. Select Sign In and follow the same process from Step 2 above.

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