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Coupons Overview

Drive sales and reward loyalty with strategic discount coupons

Updated this week

Coupons are a powerful marketing tool that allows you to offer discounts to potential and existing customers.

They can help drive sales, reward loyal customers, and entice new ones to try your content. This guide covers everything you need to know about creating and managing coupons in Uscreen.

What are Coupons

Coupon codes in Uscreen let you provide targeted discounts on your digital products. You can create discounts with either fixed amounts (like $10 off) or percentage-based reductions (like 25% off), and set various redemption limits to control their usage.


Create a Coupon

To create a new coupon code

  1. Navigate to Marketing > Coupons

  2. Click New Coupon

  3. Coupon Details

    Fill out the details of your coupon code.

    • Coupon Code

      • Enter a unique Title for your coupon code

      • Only alphanumeric characters are supported

    • Coupon Description

      • Add a description of your coupon

      • Visible only to admins

    • Discount Amount

      • Fixed: A specific amount based on the store currency

      • Percentage: A percentage discount

  4. Content

    Select what the coupon applies to.

    • All: Coupon applies to all types of offers

    • Subscription: Coupon applies to select specific subscription plans

      For Subscription, set the duration:

      • Once: Applies to the one payment only

      • Forever: Applies to all future payments

      • Repeating: Applies for a specific number of billing periods

    • Bundles: Coupon applies to select specific bundles

    • Content: Coupon applies to select specific video, collection, or live stream

  5. Redemption Limits

    Set redemption limits (optional).

    • Coupon Expiration Date: Until when the coupon remains valid

    • Redemption Limit: Max number of users who can redeem the coupon

    • Changing Plans: Allow current subscribers to use it when changing plans

  6. Click Create to generate the coupon

📝 NOTE: The Coupon Expiration Date only limits when it can be redeemed. It doesn't impact the discount for users who have already redeemed it to their subscriptions, so their discount will remain active and valid.


Manage Existing Coupons

Edit a Coupon

  1. Navigate to Marketing > Coupons

  2. Click Edit

⚠️ WARNING: Once a coupon is created, you can only modify the Redemption Limits and the selected offers it applies to. The Coupon Details, such as the coupon code (title), discount type, and amount, cannot be changed.

Deleting a Coupon

  1. Navigate to Marketing > Coupons

  2. Click Delete

To delete multiple coupons, select all desired coupons using the checkboxes and click Delete.

ℹ️ INFO: Deleting a coupon won't affect users who have already redeemed it for their purchases.


FAQs

When does a coupon expire exactly?

Coupons expire at midnight on the expiration date you set. For example, if you set January 1st as the expiration date, users can redeem the coupon until 11:59 PM on January 1st.

Can I offer a coupon code for Gift purchases?

No, coupons are only supported for direct subscription or bundle purchases and do not work with Gift purchases.

Can I edit a coupon after creation?

You can only modify the redemption limits and content sections after a coupon is created. The coupon code, discount amount, and type cannot be changed.

Are coupons valid for in-app purchases?

No, coupons are only valid for web-based subscriptions. In-app subscriptions are managed by the App Store or Google Play and are not affected by coupons.

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