Overview
Uscreen automatically sends emails to users based on various events, such as order confirmations, failed payments, and subscription updates. You can fully customize these emails to match your brand’s tone and messaging.
This guide will walk you through:
✅ Customizing email templates
✅ Understanding and using email variables
✅ Restoring original templates
How to Customize Email Templates
To modify your email templates:
Go to the Settings tab in your Uscreen dashboard.
Select Email Templates.
Find the email you want to customize and click Edit.
Modify the subject line and body text as needed, but keep essential variables intact (more on variables below).
Click Save to apply your changes.
When customizing your email templates, you can enhance readability and branding by using the built-in editor tools. Add bold, italic, or underlined text to emphasize key details, insert images for a more visual experience, and use bullet or numbered lists to organize information. You can also include hyperlinks to direct users to important pages, customize text colors to match your brand, and choose from various font options to maintain a professional look. These tools help ensure your emails are both engaging and easy to read! 🚀
⚠️ Important Notes:
Certain emails rely on variables for key details (e.g., order totals, user names). Removing them could make the email ineffective.
If unsure, send yourself a test email before saving changes.
Understanding Email Variables
Variables automatically insert user-specific details into emails, such as names, order amounts, and subscription details. They must be formatted correctly to work.
📌 Example of a Variable:
{{user.name}} → Inserts the customer’s name into the email.
❗ Do not remove curly brackets {{ }} or add spaces inside the variable, or it will break.
List of Email Variables
When customizing emails, certain variables will automatically insert user-specific details. Below are the key variables and what they represent:
{{user.name}} → Customer’s name
{{user.email}} → Customer’s email address
{{store.title}} → Your store’s name
{{order.title}} → The title of the purchased item
{{offer.title}} → The title of the subscription or offer
{{store.currency}} → Your store’s currency symbol (e.g., $, €, £)
{{order.amount}} → Amount paid for the order
{{next_order.amount}} → Amount of the next subscription charge
{{next_order.date}} → Date of the next subscription charge
{{temp_password}} → Auto-generated password for a new user
{{trial.starting_date}} → Start date of a free trial
{{trial.ending_date}} → End date of a free trial
{{days}} → Number of days until a subscription renews
{{gift_card_purchaser.name}} → Name of the person who purchased a gift card
{{gift_card_recipient.name}} → Name of the person receiving a gift card
{{gift_card.personalized_message}} → Custom message from the gift sender
{{gift_card.code}} → Unique code for the gift card
{{referrals_count_message}} → Number of referrals a user has completed
⚠️ Important Note About Variables
Not all variables are available in every email template. Each template has access to specific variables based on its purpose. To see which variables you can use in a particular template, click on the { } icon in the email body editor. Using unsupported variables may result in broken or missing information in your emails. Always check before making changes! ✅
Restoring Original Email Templates
If you want to reset an email template back to its default text:
Open the email template you want to restore.
Click on Restore Original Template.
Click Save to apply the changes.
Third-Party Email Integrations
If you wish to send marketing emails (such as promotional campaigns), you can integrate Uscreen with third-party email platforms like MailChimp or Drip.
For more details, visit Uscreen Integrations in your dashboard.
Final Tips
🎯 Always test your emails before finalizing changes.
📊 Keep key variables in place to ensure emails remain informative.
✅ Use a consistent tone to match your brand’s messaging.