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Customize Email Templates

Send personalized platform emails to your users

Updated over a week ago

Uscreen automatically sends emails to your users when specific events take place (order confirmation, adding/inviting a user, overdue notices, failed payment. etc.). You can customize those emails or disable them under the Settings tab.

Specific variables are included in each email template. These variables need to be listed correctly for the data to populate.

To customize it, navigate to the Settings tab, and select Email Templates. Find the email you want to customize, and click Edit.

Before you make any changes, please be aware that some emails won't make sense without certain variables in the email body. You can customize the text, tone, and subject line, but we don't recommend changing the order of the variables or even removing them.

For example, if it's an order confirmation, you probably don't want to delete the {{store.currency}}{{order.amount}} variable, or the whole point of the confirmation email is lost.

If you wish to send third-party marketing emails to your users and connect to third-party integrations such as MailChimp or Drip, have a look at our integrations.

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