You can enable Reduce Churn automatons for each subscription plan you have active.
Navigate to the Marketing tab, go to the Reduce Churn option, and click New Automation. Under Choose a Subscription, select the plan you want the automation to apply to and set a Discount Amount.
Writing both emails is the final step. We've provided a template for both emails, but they are fully customizable. When changing the text, please remember to not remove the curly brackets and what's inside. After making those changes, please Save them.