Restore In-App Purchase
If a user has an Active In-App Subscription purchased on their device, they can Restore Purchase to reactivate access.
-Check Subscription on your device; note email used for that account.
-If subscription is active, follow steps below to Restore Purchase.
Android: Google Play app >Menu >Subscriptions.
iOS: Device Settings >Your Name >Subscriptions.
Roku: Using remote >select channel >press star button.
Android & iOS |
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| FROM WELCOME SCREEN
RESTORE PURCHASE
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| FROM HOME PAGE
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| RECOMMENDATION: CREATE ACCOUNT
After you restore your purchase, if you have not yet created an account, we recommend doing so. When you create an account, you can enjoy your in-app subscription on any of the supported platforms. |
ROKU:
If update is part of a migration: Users will select Sign-Up, create an account, then follow steps above. |  |