Creating a test user allows you to experience your Uscreen site from a customer's perspective. This is essential for testing your site's functionality, email templates, and marketing tools before launching to your audience.
Why Create a Test User?
A test user account helps you:
Test common pages (Catalog, Checkout, Account, Gift Cards, Content pages)
Verify email templates and marketing tools
Test purchases and refunds
Experience your site as your customers will
Creating a Test User
Navigate to People
Click Invite People
Add a Name and Email Address for your test user
Scroll down and click Send an Invite
ℹ️ INFO: An email with login information will be automatically sent to the email address you provided, using the Invite Customer email template.
🔗 Learn more about Email Templates
Accessing Your Site as a Test User
There are two ways to access your site as a test user:
Sign in directly
Visit
https://yourstoreURL/sign_inand log in with the test user credentials
Impersonate the user
Access the user's account directly from your admin panel using the impersonation feature
🔗 Learn more about Impersonating Users
Testing Specific Features
Testing Subscriptions and Purchases
To test the full subscription experience:
Create and use a coupon to purchase a plan or other offers
Alternatively, you can make an actual purchase and refund the charge later
Wait for the purchase to process (subscription charges run twice per day)
Once active, you can test the entire user journey, including cancellation
📝 NOTE: Test purchases will also appear in your Sales Analytics. Consider this when reviewing your sales data.
🔗 Learn more about Sales Analytics
Testing App Features
When testing the apps, you may need to:
Create a private freebie bundle or assign a subscription to your test user
Search, download, and install your app
Navigate to the Account tab and log in with your user credentials
ℹ️ INFO: Admin accounts have different access levels compared to regular users. Using a test account ensures you can accurately test the user experience.
Testing Push Notifications
To test push notifications before sending them to your audience:
Create a private test bundle
Assign this bundle to your test user account
Send a push notification to the test bundle
💡 TIP: Create multiple test user accounts if you need to test different user roles or access levels.
Testing Cancellation Process
After purchasing a plan for your test account, you can test the cancellation process.
Log in to the test user account
Navigate to User Dashboard > Purchases
Click Manage
Select End Membership
Confirm cancellation
🔗 Learn more about the User Dashboard: Purchases
📝 NOTE: After testing the processes, remember to cancel or revoke the plan from the user under People to avoid future charges.