Collecting app reviews is essential for growing your audience and improving your app's performance. Positive ratings not only help new users discover your app in crowded app stores but also provide valuable feedback for continuous improvement.
Why App Reviews Matter
Positive mobile app reviews provide valuable social proof that validates your content and business. They can:
Increase your app's visibility in app stores through better rankings
Provide marketing materials and testimonials for your website
Offer critical feedback to help you improve your app
Build credibility with potential subscribers
ℹ️ INFO: Uscreen offers simple yet effective methods to encourage your subscribers to leave reviews, helping you build social proof and strengthen your app's reputation.
Collecting Reviews
Uscreen offers two complementary methods to encourage app reviews:
Show the "Rate the App" Link
This adds a permanent link in the mobile app's account settings that allows users to rate your app at any time.
Appears in the More > Account section of your app
Provides a non-intrusive way for satisfied users to leave reviews
Links directly to your app's listing in the Apple App Store or Google Play Store
Automatic Review Prompts
This feature automatically prompts active subscribers who have been using your app for four months or more to leave a review. The prompt appears on the Catalog screen and uses standard iOS or Android system review prompts.
Prompts appear every 120 days
Only shows to users who have enabled review prompts in their device settings
Targets long-term subscribers who are more likely to leave positive reviews
Enable the Review Features
Activate the Rate the App Link & Automatic Review Prompt
Navigate to Mobile & TV Apps
Click on Preferences
Enable the options you require
Click Save
💡 TIP: You can enable both features simultaneously for maximum effectiveness. The automatic prompts target engaged subscribers, while the settings link is available for anyone who wants to leave feedback.
Important Notes
The "Rate the app" link appears after a few minutes of enabling the feature
Automatic prompts will only appear to users who meet the criteria (4+ months of active subscription)
If the option does not appear, you may need to request an app update, reopen, or refresh the app
🔗 Learn more about Requesting an App Update
Monitor the App Reviews
Once you've enabled these features, it's important to track and respond to the reviews you receive:
For iOS Apps
Log in to App Store Connect
Navigate to your app
Select Ratings & Reviews
Monitor and respond to reviews regularly
For Android Apps:
Log in to Google Play Console
Select your app
Navigate to Ratings & Reviews
Review and respond to user feedback
💡 TIP: When you enable these features, be prepared for an influx of reviews and have a plan to respond to them.
FAQs
Can I customize the text in the review prompt?
Can I customize the text in the review prompt?
No, the prompts use standard iOS and Android system review dialogs to comply with app store guidelines.
Will users who have already left a review see the prompt again?
Will users who have already left a review see the prompt again?
The system doesn't specifically filter users who have already rated the app, so they may see the prompt again after 120 days if they have prompts enabled in their system.
How can I track if the prompt is being displayed to users?
How can I track if the prompt is being displayed to users?
Currently, there's no built-in tracking for when prompts are displayed, as this is controlled by the app stores' guidelines to prevent annoying users.
Can I add a link to rate the app in my email communications?
Can I add a link to rate the app in my email communications?
Yes, you can include direct links in your emails that take users to your app's store listing where they can leave reviews.
Is there a way to see analytics on how many users have clicked the "Rate the app" link?
Is there a way to see analytics on how many users have clicked the "Rate the app" link?
Currently, there's no built-in analytics for tracking clicks on the "Rate the app" link.