Your Uscreen account comes with a specific video storage limit based on your selected plan.
Understanding how to check, manage, and optimize this limit is essential for maintaining your video library and ensuring you can continue uploading new content.
Review Your Storage Details
Log in to your Uscreen account
Click your profile icon in the lower-left corner of the Admin Area
Select Billing from the menu
On the Billing page, you’ll see your Video Storage usage and the total limit for your plan
As well as the live stream storage
If your store includes 4K or 2K videos, you'll also see a per-resolution storage breakdown showing how your total usage is distributed across resolutions
📝 NOTE: Storage is measured in minutes, not file size, but the number of minutes deducted depends on resolution. Standard (1080p) video counts at 1× its duration; 2K counts at 2×; 4K counts at 4×.
Free Up Storage Space
When you delete videos, the storage space will be freed up in your account's storage limit. This process releases the minutes associated with the deleted videos from your total usage.
If you might need the video in the future, consider unpublishing instead of deleting it completely.
🔗 Learn more about Deleting Videos
⚠️ WARNING: There might be a slight delay in updating your storage usage display after deleting videos. While the system technically frees up space immediately, it may take a short time before the changes are reflected in your storage metrics.
Need More Storage?
If you're out of storage, you can always upgrade! 💾
Click Talk to us on the Billing page and start a chat with our Sales team.
They'll guide you through your options to expand your storage limit and keep sharing content with your audience.
FAQs
How is storage measured?
How is storage measured?
Storage is measured in minutes, but the number of minutes deducted from your quota depends on resolution. Standard (1080p) videos count at 1× their duration. 2K videos count at 2×, and 4K videos count at 4×. If your store includes 4K or 2K content, your billing page shows a per-resolution breakdown so you can see exactly how your quota is being used.
Do 4K or 2K videos use more storage than standard videos?
Do 4K or 2K videos use more storage than standard videos?
Yes, 4K counts at 4× and 2K at 2× against your storage quota, compared to standard 1080p video. Your billing page shows a per-resolution breakdown of how your total usage is distributed, so you can see exactly where your quota is being used.
Does unpublishing videos free up storage space?
Does unpublishing videos free up storage space?
No. All uploaded content counts toward your storage limit regardless of its publication status. You must completely delete videos to release storage space.
How do I delete videos to free up space?
How do I delete videos to free up space?
You can delete videos individually or in bulk by going to Content > Videos and using the delete options. 🔗 Learn more about Deleting Videos
What happens to my collections when I delete videos?
What happens to my collections when I delete videos?
Deleting a video will permanently remove it and all associated details, removing it from any collections it has been included in.
Can I add more storage to my plan?
Can I add more storage to my plan?
Yes! Contact our Sales team via the Talk to us button on your Billing page to discuss additional storage options for your plan.
Do user-generated videos in Community count toward my storage?
Do user-generated videos in Community count toward my storage?
No, user-generated videos don't count toward your video storage quota. 🔗 Learn more about User-Generated Videos
Does live streaming use my video storage?
Does live streaming use my video storage?
Each plan includes a monthly allotment of live streaming minutes. Live stream recordings are automatically saved to your content library and do count toward your video storage quota.