Create excitement around your upcoming content by scheduling video releases in advance.
When you schedule a video, it automatically appears in your catalog with a Coming Soon label, letting members know new content is on the way and giving them the option to get notified the moment it drops. You can also publish or schedule a collection ahead of its launch, even while all of its videos are still scheduled.
ℹ️ INFO: When you schedule a video for release, it automatically appears in your catalog with the Coming Soon treatment by default. You can control whether it shows as Coming Soon using the Show as 'Coming Soon' on Catalog toggle on the video detail page.
Scheduling a Video Release
Navigate to Content > Videos
Select and edit the video you want to schedule
Scroll to the Visibility section
Choose Scheduled
Select the date and time of release using the date picker
Optionally enable the email notification
Check Show as 'Coming Soon' on Catalog to display the video as Coming Soon before its release date (enabled by default)
Click Save Changes
💡 TIP: The video release time follows the time zone set in Settings > General.
🔗 Learn more about Store Time Zone
Publishing a Collection with Scheduled Videos
If you’re planning a launch, such as a new series, a set of episodes, or a workout plan, you can publish or schedule a collection while all of its videos are still scheduled.
This lets you build your collection and show it in your catalog before the first video goes live.
Navigate to Content > Collections
Create a new collection or open an existing one
Add your scheduled videos to the Playlist card
Assign the collection to at least one Category
In the Visibility section, set the status to Published, or choose Scheduled and pick the date and time to release the collection
Save your changes
Once the collection is published, it appears in your catalog and members can open it. Each scheduled video becomes playable on its own release date.
📝 NOTE: Your collection needs at least one scheduled video with Show as ‘Coming Soon’ on Catalog turned on.
Coming Soon in your Catalog
Once a video is scheduled for release and assigned to a category, it automatically appears in your catalog with a Coming Soon label on its thumbnail.
This lets your members browse upcoming content alongside your existing library, building anticipation before the release date.
📝 NOTE: Scheduled videos need to be assigned to a Category to appear in your Catalog. Also note that a category row won't appear on your storefront unless it contains at least one published video. If a category contains only Coming Soon (scheduled) videos, the row won't show until one video in it is published. To work around this ahead of a launch, publish at least one video in the category first. A short teaser works.
🔗 Learn more about Categories
How It Works
When a scheduled video appears as Coming Soon in the catalog, members can see the video's thumbnail, title, and description, but they cannot play the video until the release date.
Instead of a play button, they'll see the option to get notified.
Once the scheduled release date and time are reached, the Coming Soon label is automatically removed, and the video becomes fully playable, just like any other published video.
Notify Me
Signed-in members can click Notify Me on a Coming Soon video to receive a notification the moment it goes live.
📝 NOTE: The Notify Me button only appears when the New Video Notification email is turned on for your store. If you turn that email off, members won’t see the button on Coming Soon videos.
🔗 Learn more about Email Templates
Platform Availability
Coming Soon videos are supported on the following platforms:
Web: Coming Soon videos appear in the catalog, categories, search results, and collections
Mobile Apps (iOS & Android): Coming Soon videos appear in the catalog with the same badge and Notify Me functionality
📝 NOTE: Coming Soon is enabled by default on all new Uscreen stores. If your store was created before April 2026 and you don't see the Coming Soon label on your scheduled videos, reach out to our Support team to have it enabled for you. Coming Soon on mobile apps requires app version 3.33.0 or later. TV app support for Coming Soon is planned for a future release.
Sending an Email Notification on Release (Optional)
In addition to the Notify Me feature for individual members, you can choose to send a broadcast email to all eligible members when a scheduled video goes live.
To enable this, check the box that reads Send Email to Customers when scheduling a video release. You can also customize the email template using the Edit button.
💡 TIP: The Send Email to Customers option sends a broadcast email to all members with access. The Notify Me button, on the other hand, is opt-in, where only members who click it will receive a notification. Both can be used together for maximum reach.
Troubleshooting
If your scheduled video didn't go live as expected, or isn't appearing as Coming Soon, check the following:
Issue | What to Check |
No category assigned | Go to the video and confirm it's assigned to at least one Category. Without a category, the video won't appear in the catalog, neither as Coming Soon nor after release. Also note that a category won't appear on the storefront if it contains only Coming Soon (scheduled) videos. Publishing at least one video in the category will make the row visible.
🔗 Learn more about Categories |
Wrong timezone | Verify your timezone under Settings > General |
Video still processing | Processing can take 10 minutes to 72 hours, depending on file size. The video must finish processing before it becomes visible.
🔗 Learn more about Video Processing |
Scheduled time hasn't passed | Confirm the release time has passed in your configured timezone, not your local time |
Coming Soon label not showing | Make sure the video is set to Scheduled (not Published or Unpublished) and is assigned to at least one Category. Also, confirm that the Show as 'Coming Soon' on Catalog option is enabled in the video's Visibility settings. |
Collection page doesn’t open | Make sure at least one Scheduled video in the collection has Show as ‘Coming Soon’ on Catalog turned on in its Visibility settings. |
FAQs
Do I need to do anything special to enable Coming Soon?
Do I need to do anything special to enable Coming Soon?
Coming Soon is enabled by default for all new Uscreen stores. Once enabled, scheduled videos automatically appear as Coming Soon in your catalog. You can control visibility on a per-video basis using the Show as 'Coming Soon' on Catalog toggle in each video's Visibility settings.
Can I schedule a video without showing it as Coming Soon?
Can I schedule a video without showing it as Coming Soon?
Yes! When scheduling a video, uncheck the Show as ‘Coming Soon’ on Catalog option in the Visibility section. The video will remain hidden from members until its release date without appearing as Coming Soon in your catalog. It will still appear on your admin calendar.
Can I publish a collection before its videos are released?
Can I publish a collection before its videos are released?
Yes. You can publish or schedule a collection while all of its videos are still scheduled. Just make sure at least one video has Show as ‘Coming Soon’ on Catalog turned on. Each video becomes playable on its own release date. See Publishing a Collection with Scheduled Videos above for the steps.
Can members play a Coming Soon video before the release date?
Can members play a Coming Soon video before the release date?
No. Coming Soon videos cannot be played until their scheduled release date. Members will see the thumbnail and description, but the video is locked until it goes live.
What happens when a member clicks Notify Me?
What happens when a member clicks Notify Me?
The member will receive a push notification (on mobile) or an email the moment the video is published at its scheduled time.
Why aren't my members seeing the Notify Me button?
Why aren't my members seeing the Notify Me button?
The Notify Me button only appears on Coming Soon videos when the New Video Notification email is enabled for your store. If you have turned that email off, the button will be hidden from all members across your catalog. To restore it, re-enable the New Video Notification email in Settings > Email Templates. 🔗 Learn more about Email Templates
What's the difference between Send Email to Customers and Notify Me?
What's the difference between Send Email to Customers and Notify Me?
Send Email to Customers is a broadcast that goes to all eligible members when the video is released. Notify Me is opt-in, where only members who specifically click the button will be notified. You can use both together.
What timezone does the scheduled release follow?
What timezone does the scheduled release follow?
The release time is based on the timezone set under Settings > General, not your local device timezone.
Can I schedule multiple videos at once?
Can I schedule multiple videos at once?
No, each video must be scheduled individually. There is currently no bulk scheduling option.
What happens if I change the release date of a Coming Soon video?
What happens if I change the release date of a Coming Soon video?
The Coming Soon label stays, and the video will now be released on the new date. Members who clicked Notify Me will still be notified when the video goes live at the updated time.
I scheduled a video for release, but my end-users still cannot see it after the scheduled date.
I scheduled a video for release, but my end-users still cannot see it after the scheduled date.
Ensure the video is assigned to a category and subscription plan before scheduling it for release. Also, verify that the release time has passed in your configured time zone, not your local time.