During the checkout process, users can enter a coupon code in order to receive their discount. Only one coupon code can be applied per purchase.
Depending on the device being used, the checkout experience and placement of the coupon code field may vary. It is important to inform users about the coupon code location to ensure they are able to enter their code before completing checkout.
While users access your site through their desktop, the coupon code field will appear on the right side, above the total amount, of the final checkout page.
On phones and some tablets, the coupon code field may appear above the credit card information fields.
On tablets that are used horizontally, then it will be displayed as the desktop browser, with the coupon code field on the right side, above the total amount, of the final checkout page.
Coupon codes cannot be redeemed via in-app purchases through apps. This is due to the payment being processed by a different system. Encourage users to redeem the coupon codes on a browser first and then watch the content in-app.