For the smoothest experience with Uscreen, choosing the right browser is essential. This comprehensive guide covers recommended browsers, troubleshooting tips, and alternatives for TV viewing.
Recommended Browsers
For optimal performance on Uscreen, we recommend using the latest versions of these popular browsers:
Google Chrome π’ - Best overall compatibility
Mozilla Firefox π₯ - Excellent alternative with strong privacy features
Microsoft Edge π» - Modern Chromium-based browser
Apple Safari π - Optimized for Apple devices
π NOTE: If you are still using Internet Explorer, it's time to upgrade! Microsoft now recommends using Edge.
Basic Browser Troubleshooting
If you encounter issues with your browser, try these steps:
Update Your Browser
Ensure you're using the latest version:
Chrome: Click the three dots β Help β About Google Chrome
Firefox: Click the three lines β Help β About Firefox
Safari: Click Safari in the menu bar β About Safari (requires macOS update)
Edge: Click the three dots β Help and feedback β About Microsoft Edge
Clear Cache and Cookies
Cached files can sometimes cause display issues:
Chrome: Settings β Privacy and security β Clear browsing data
Firefox: Options β Privacy & Security β Clear Data
Safari: Preferences β Privacy β Manage Website Data β Remove All
Edge: Settings β Privacy, search, and services β Clear browsing data
Try Incognito/Private Mode
This disables extensions and uses default settings, helping identify if an extension is causing issues.
π Learn more about Troubleshooting Your Web Browser
Mobile Browser Considerations
When using Uscreen on mobile devices:
Mobile browsers generally work well, but native apps provide the best experience
Safari on iOS has some limitations (e.g., manual quality changes aren't supported)
If experiencing issues with Safari, try Chrome or Firefox on your mobile device
π‘ TIP: For the best mobile experience, download the Uscreen native app for your device instead of using a browser.
TV Browsers & Alternatives
TV Browser Limitations
While it's technically possible to use a TV browser to watch videos on most Uscreen sites, we do not recommend or guarantee that video playback will work properly on TV browsers.
Here's why:
TV browsers are not updated as frequently as mobile and desktop browsers
They can easily become deprecated between updates
This can cause playback issues or prevent the site from loading entirely
Recommended TV Viewing Options
Instead of using TV browsers, we recommend these alternatives for watching Uscreen content on your TV:
1. Native TV Apps
The best option is to use our dedicated TV apps, available for:
Roku
Apple TV
Android TV
Fire TV
Samsung TV (2022 models and newer)
π Learn more about TV Apps
2. Casting from Another Device
If native apps aren't available for your TV, use:
Chromecast
Cast from Chrome browser or mobile apps to a Chromecast-enabled device
π Learn more about Chromecast
AirPlay
Stream from Apple devices to Apple TV or AirPlay-compatible smart TVs
π Learn more about AirPlay
π NOTE: Both casting options require your mobile device and TV to be on the same Wi-Fi network.
FAQs
Why can't I use my TV's built-in browser to watch content?
Why can't I use my TV's built-in browser to watch content?
TV browsers often lack the necessary updates and technical capabilities to properly stream video content. They're simplified versions of regular browsers and don't receive regular updates, which can lead to playback issues.
What should I do if I'm experiencing blank screens when logging in?
What should I do if I'm experiencing blank screens when logging in?
This is typically a browser version issue. Update your browser to the latest version, clear your cache and cookies, and try again. If using a TV browser, switch to one of our recommended viewing methods instead.
Which browser is best for the Uscreen admin area?
Which browser is best for the Uscreen admin area?
Chrome is generally recommended for the admin area, especially when using the website editor or uploading content.
Do I need specific browser settings for Uscreen?
Do I need specific browser settings for Uscreen?
Ensure JavaScript is enabled and consider disabling any ad blockers or privacy extensions specifically for Uscreen if you experience issues.