Skip to main content
All CollectionsYour CustomersManaging Your Customers
How to Revoke User Access to Content
How to Revoke User Access to Content

Learn about revoking access to content for your end-users.

Updated over 2 months ago

On occasion, you might want to revoke access to certain or all content that a user has been accessing. Since there are various types of content, we’ll discuss how to remove access for subscriptions, bundles, or individual content.


Step 1: Access User Profile:

Navigate to the People tab, locate the user, and click Edit.

Step 2: Revoke Access to Content

Depending on what you're revoking the instructions will vary. See the different options below.

Remove Subscription Access

  • Under Manage membership click on

    • Cancel Membership to cancel their current subscription and revoke access at the end of the current billing period.

    • OR

    • End membership which will end their subscription and revoke access immediately.

Remove Content Access

  • If you granted access to content directly, you can scroll down to the Content Access section in their profile and click on item selected drop-down menu

  • You can deselect specific content you wish to revoke access to or you can click on the X icon to remove all content with one click.

Revoke Bundle Access

  • If you granted access to a bundle directly, you can scroll down to the Bundle Access section in their profile and click on item selected drop-down menu

  • You can deselect the specific bundle you wish to revoke access to or you can click on the X icon to remove all bundles with one click.

Did this answer your question?