While you can personalize your email templates, sometimes, you may want to restore the default text.

Instructions

  1. Open the Email Template you want to restore.

  2. Click on Restore Original Template.

  3. Click on Save.

Email Templates

  1. Order Confirmation

  2. Subscription Purchase Confirmation

  3. Invite Customer

  4. Subscription Payment Overdue

  5. Subscription Payment Failed

  6. Welcome Email

  7. Rental Period is Completed

  8. Upcoming Subscription Renewal

  9. Refund Confirmation

  10. Cancelled Subscription Confirmation

  11. Account Deletion Confirmation

  12. Trial Subscription Confirmation


Order Confirmation

Sent when users purchase/rent bundles or one-time payment content

Title: Order Confirmation for {{store.title}}

Email Body:

Hi {{user.name}},

Thank you for your order!

Order information:

Item: {{order.title}}
Amount Paid: {{store.currency}}{{order.amount}}

In order to access your content, please visit {{store.title}} and log in.


Subscription Purchase Confirmation

Sent when the trial period ends for a user and when users purchase a subscription without a trial. It is also sent when subscriptions are renewed.

Title: Subscription Purchase Confirmation for {{store.title}}

Email Body:

Hi {{user.name}},

Thank you for your purchase.

This email confirms your subscription purchase:
Item: {{order.title}}
Amount Paid: {{store.currency}}{{order.amount}}

In order to access your subscription, please visit {{store.title}} and log in.

You will be charged {{store.currency}}{{next_order.amount}} again on {{next_order.date}} unless you take steps to cancel your subscription.

You can cancel your account here by clicking on Change Plan and then Cancel Account.


Invite Customer

Sent when a new user account is created from the Admin Area.

Title: Your Invite to {{store.title}}

Email Body:

Hi {{user.name}},

This is your invite to {{store.title}}.

You can login with the credentials below:


email: {{user.email}}
password: {{password}}


Subscription Payment Overdue

Title: Subscription Payment Overdue for {{store.title}}

Email Body:

Hi {{user.name}},

Your subscription payment is now past due. Access has been suspended. Please login at {{store.title}} to make a payment.

Attempted Payment Details:

Item: {{order.title}}
Order Amount: {{store.currency}}{{order.amount}}


Subscription Payment Failed

Sent when a recurring payment attempt fails.

Title: Payment for {{store.title}} Failed

Email Body:

Hi {{user.name}},

We attempted to process a subscription payment, and it failed. Please login at {{store.title}} to update your credit card information.

Attempted Payment Details:

Item: {{order.title}} Order Amount: {{store.currency}}{{order.amount}}


Welcome Email

Sent when a new account is created from the storefront.

Title: Welcome to {{store.title}}

Email Body:

Hi {{user.name}},

You've just created an account for {{store.title}}.

You can sign in using your email({{user.email}}) and password by visiting the {{store.title}} login page.


Rental Period is Completed

Sent when a rental period is over for a user.

Title: Rental Period Complete for {{store_title}}

Email Body:

Hi {{user.name}},

Your rental period has been completed for the following content:

Title: {{offer.title}}


Upcoming Subscription Renewal

Sent to users with non-trial subscriptions. This notice will be sent around seven days before the subscription renews.

Title: Subscription Renewal Notice for {{store.title}}

Email Body:

Hi {{user.name}},

This an automated email to inform you that your subscription {{offer.title}} will renew in {{days}} days for {{store.title}}.


Refund Confirmation

Sent when a refund has been processed via the Admin Area.

Title: Refund Confirmation for {{store.title}}

Email Body:

Hi {{user.name}},

We've made the following refund:

Title: {{offer.title}}
Order amount: {{order.total_paid}}

You should see funds returned to your original payment method shortly.


Cancelled Subscription Confirmation

Sent when a user's subscription is cancelled.

Title: Your subscription for {{store.title}} has been cancelled

Email Body:

Hi {{user.name}},

This email is to confirm your subscription cancellation for {{store.title}}.

Please contact us if you have any further questions.


Account Deletion Confirmation

Sent when users delete their account.

Title: Account deletion for {{store.title}}

Email Body:

Hi {{user.name}},

We're sending you one last email to confirm we've deleted your account for {{store.title}}.

If you would like to gain access again to our content, you'll need to create a new account.


Trial Subscription Confirmation

Sent when users sign up for a plan with a trial period

Title: Trial Subscription Confirmation for {{store.title}}

Email Body:

Hi {{user.name}},

Thank you for signing up for a free trial!

This email confirms that your free trial starts on {{trial.starting_date}} and ends on {{trial.ending_date}}.

Order information:

Item: {{order.title}}
Amount Paid: {{store.currency}}{{order.amount}}

In order to access your subscription, please visit {{store.title}} and log in.

You will be charged {{store.currency}}{{next_order.amount}} at the end of your free trial on {{next_order.date}} unless you take steps to cancel your subscription. You can cancel your account here by clicking on Change Plan and then Cancel Account.

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