Community challenges are an excellent strategy for fostering commitment and engagement among members in fitness, business, motivation, or any other genre-focused community.
Challenges Overview
Challenges allow you to create structured video journeys for your members to complete within a specific timeframe. Unlike other platforms that struggle with automated tracking, the Challenges feature automatically tracks video views to measure completion.
Key benefits include:
Increased member engagement and retention
Automated progress tracking
Scheduled content delivery
Automatic completion emails
Easy participant management
💡 TIP: These challenges serve as a powerful tool to motivate individuals and empower their progress.
Creating a New Challenge
Navigate to Community > Challenges
Click on Create Challenge
You'll complete 3 main steps, with a preview of your challenge visible on the right-hand side.
Step 1: General
Add a Title to your challenge
Give it a Description
Set the challenge dates
Add a cover photo (recommended size: 1480x840px)
💡 TIP: For fitness creators, consider creating challenges that align with specific goals like "30-Day Strength Challenge" or "Beginner Yoga Journey" to maximize engagement.
Step 2: Select Videos
Select the video collection for this challenge
The collection must be published and available for use
📝 NOTE: We highly recommend not adding the same video into the collection more than once and as part of a challenge. This may result in the challenge marking the video as completed in all instances where it appears after viewing it for the first time.
Step 3: Email to Winners
Create an email that gets sent to those who complete the challenge
💡 TIP: Ensure your email conveys appreciation and congratulates participants in an uplifting way.
Finalizing & Publishing the Challenge
Select the channel where your challenge will be published
Select the status of the challenge:
Unpublished: Continue working on it later
Published: Make it available immediately
Scheduled: Publish at a future date and time
Click Save
⚠️ WARNING: Once a challenge has been published, you can only edit the Title, Description, Cover Photo, and Email content. You cannot change the dates or video collection selection.
Challenge End Dates
Challenge end dates are a critical aspect of managing your community challenges.
Here's what you need to know
Community challenges close at midnight (00:00) on the specified end date according to your store's designated timezone.
ℹ️ INFO: For example, if your challenge is set to run from November 10-16, it will actually end at 00:00 (midnight) at the beginning of November 16, not at the end of the day.
What This Means for Your Participants
Any users trying to complete the challenge on the listed end date will find it's no longer available
The challenge follows the timezone you have designated for your store
Progress tracking stops at midnight on the end date
💡 TIP: Add an extra "cushion day" at the end if you want participants to have the full day to complete the challenge.
For example, if you want the challenge to be available through August 31st, set the end date to September 1st.
After a Challenge Ends
When a challenge reaches its end date:
The original challenge post remains in the community as part of the channel's history
Community members can no longer join the challenge
Progress trackers are removed from participants' dashboards
Users who completed the challenge will have received the customized "winner email" you set up
Managing Existing Challenges
Navigate to Community > Challenges
Select and Edit the challenge you want to modify
Delete a Challenge
Navigate to Community > Challenges
There are two options to delete a challenge:
Click the ellipsis (...) and select Delete for individual challenges
Tick the checkboxes and click Delete
for bulk removal
Export Challenge Participants
You can export a list of all challenge participants:
Navigate to Community > Challenges
Click the ellipsis (...) across the challenge
Select Export CSV
How Members Experience Challenges
When you publish a challenge, your community members will see it in three key locations:
As a Post in the Selected Channel
Your challenge appears as a post in the channel you selected during creation. This post includes:
Challenge title and description
Start and end dates
Cover image
Join
or Leave 
buttons for participants
Pinned at the Top of Community
Active and upcoming challenges are automatically pinned to a dedicated section at the top of your Community page, making them easily accessible.
When members click on a pinned challenge, they can:
See their current progress
Access the challenge content
View the remaining videos to complete
Included in the Notifications on the Catalog Page
Challenges also appear in the catalog page sidebar, under the notifications widget.
ℹ️ INFO: This serves as an additional reminder of the challenges members have joined.
FAQs
Can I add videos to the challenge or schedule them to be published during the challenge?
Can I add videos to the challenge or schedule them to be published during the challenge?
Challenges work best when all video content is already published. Adding or scheduling videos after the start of a challenge can cause issues. We recommend having all content readily available during the entirety of your challenge.
Can I extend a challenge after it's been published?
Can I extend a challenge after it's been published?
There is currently no way to extend the end date of a published community challenge. If you need to extend a challenge, the recommended approach is to create a new challenge for the remaining days.
How does progress tracking work for duplicated challenges?
How does progress tracking work for duplicated challenges?
If a community challenge is duplicated (using the same collection for a new challenge), participants who watched content in the previous challenge will start with 0% progress in the new challenge.
Do challenges integrate with the Calendar feature?
Do challenges integrate with the Calendar feature?
Yes, challenges can be integrated with the calendar feature, allowing participants to see their challenge content alongside their regular scheduled content.