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Quick Guide: Keeping Your App’s Privacy Policy and Terms of Service Accessible
Quick Guide: Keeping Your App’s Privacy Policy and Terms of Service Accessible

Ensure your app's Privacy Policy link stays functional. Monitor, update or redirect after domain changes to avoid app store removal

Updated over a week ago

Overview

Ensure your app’s Privacy Policy and Terms of Service links are always functional. App stores perform automatic checks; a non-functional link risks your app being taken down without notice.


Your Responsibilities

  • Monitor Regularly: Check the Privacy Policy and Terms of Service links often for accessibility.

  • Update Promptly: Immediately update the link in all app listings if it changes or goes down.

  • Choose Reliable Hosting: For minimal downtime of your Privacy Policy and Terms of Service pages.

Domain Changes: Keeping Links Functional

  1. Request an App Update: Inform the app stores of your new domain and provide updated links to your Privacy Policy and Terms of Service. This requires submitting an update request for your app.

  2. Implement a Redirect: You can either set up a redirect from the old Privacy Policy and Terms of Service URLs to the new ones. This ensures that the original links remain functional, safeguarding your apps from being flagged or removed due to broken links.

Adopting either of these strategies will help maintain your apps' compliance and availability across app stores following a domain change.

Consequences and Bottom Line

A broken Privacy Policy link can lead to your app's removal from stores, affecting visibility and revenue.

It’s crucial to keep your Privacy Policy and Terms of Service links operational to comply with App Store and Channel Store policies and maintain your app’s availability.

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